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General Manager
General ManagerHotworx - Lansing, KS • Lansing, KS, US
General Manager

General Manager

Hotworx - Lansing, KS • Lansing, KS, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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Job Description

Job Description

Full job description

  • Job Title : General Manager
  • Company : HOTWORX®
  • Location : Lansing, KS

About Us :

  • HOTWORX® is dedicated to revolutionizing the fitness industry through the use of infrared heat. Our innovative approach to fitness provides our members with a unique, efficient, and effective workout experience. As a franchise location, we are committed to upholding the standards of the HOTWORX® brand and delivering exceptional service to our members.
  • Position Overview :
  • We are seeking a dynamic and motivated individual to join our team as a General Manager. The GM will play a pivotal role in the success of our franchise location by overseeing daily operations, implementing effective management strategies, driving sales, and ensuring superior customer service.
  • Key Responsibilities :
  • Develop and maintain overall success of the HOTWORX® franchise location.
  • Implement effective management strategies, marketing tactics, and consultative sales skills.
  • Maintain the integrity and good reputation of the HOTWORX® brand through various marketing tactics.
  • Facilitate weekly and monthly staff meetings and training sessions.
  • Strive for 5-star online ratings on various platforms by maintaining a culture of supreme customer service.
  • Empower staff to resolve customer grievances and provide appropriate solutions.
  • Maintain accurate member and employee records and ensure compliance with training requirements.
  • Actively recruit and interview for staff positions, ensuring adherence to hiring processes.
  • Set, communicate, and monitor individual sales goals for all employees.
  • Develop creative incentives to motivate employees and achieve sales targets.
  • Maintain cleanliness and safety standards throughout the studio, including equipment maintenance.
  • Perform monthly inventory counts and order new retail inventory as needed.
  • Ensure proper data entry for all guests, members, and clients.
  • Perform daily bank deposit processes and manage monthly EFT billing.
  • Monitor and analyze lead flow from online / social media advertising.
  • Utilize all HOTWORX® marketing tools to maximize traffic and sales.
  • Qualifications :
  • Previous experience in management, preferably in the fitness or wellness industry.
  • Strong leadership and communication skills.
  • Ability to motivate and inspire staff to achieve goals.
  • Excellent organizational and time management skills.
  • Detail-oriented with a focus on providing exceptional customer service.
  • CPR, AED, and First Aid certification preferred.
  • Willingness to complete required training and certifications.
  • Work Hours :
  • Monday – Thursday : 11am - 8pm
  • Friday : 9am - 6pm
  • Saturday : 11am - 4pm
  • Additional hours may be assigned as needed )
  • Join our team and help us continue to grow and succeed in providing the ultimate fitness experience to our members!

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    General Manager • Lansing, KS, US

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