Manager responsibilities include coordinating employee shifts, training, motivating team members and site inspections. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding and demonstration of cleaning principles and team management abilities. Learning all customer sites and working with member/team at sites. There will be a learning period prior to full duties are resumed.
Responsibilities include learning and training cleaners on ServiceMaster's standards, products, processes and procedures; overseeing staff performance and ensuring all assignments are completed in accordance to set task schedule; performing inspections and giving constructive performance feedback to staff members; able to discipline bad performance within company guidelines and procedures; assign shifts and make necessary adjustment in case of call off or no shows; respond to customer complaints and request in a timely and caring manner; ensure compliance with safety and OSHA regulations; fill in when needed for call offs, open positions; must be able to communicate in English. Bilingual is a plus.
Physical demands and qualifications include constant (up to 100%) standing, walking, pushing, kneeling, twisting, reaching; must be able to lift and/or carry up to 25lbs.; 2 years' supervisory experience of 10 or more people; references preferred; will provide on the job training to those with strong work ethic and willingness to learn. The ability to be flexible and work at a fast pace in a multi-tasked job is a must. Contribute to a positive work climate with a pleasant attitude.
Compensation: $25.00 per hour. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a ServiceMaster Clean franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.
Commercial Cleaning Night Manager • Columbus, OH, US
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