Technical Operations SpecialistVirtualVocations • Cincinnati, Ohio, United States
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Technical Operations Specialist
VirtualVocations • Cincinnati, Ohio, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Client Technical Operations I.
Key Responsibilities
Intake, triage, and perform Level 1 technical troubleshooting for production support cases
Document findings and maintain ownership of tickets throughout their lifecycle
Collaborate with internal teams and escalate complex issues as needed
Required Qualifications
Bachelor's degree preferred
2 or more years of experience in dental RCM and EDI
Proficient in MS Office applications
Working knowledge of technical and procedural aspects and functions
Ability to multitask accurately in a fast-paced environment
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