IT Support TechnicianCRB • Philadelphia, Pennsylvania, USA
IT Support Technician
CRB • Philadelphia, Pennsylvania, USA
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Associate degree or equivalent years of experience preferred Minimum of two years of relevant experience required Demonstrated ability to guide and effectively communicate with technical and non-technical resources. Proven interpersonal and external communication skills. Works effectively under immediate supervision. Positive upbeat personality with a strong focus on customer service. Familiar with an end-user support and computing environment. Willing to learn and take on new assignments. Has organizational skills and can prioritize and handle multiple tasks. Demonstrated analytical and problem-solving skills. Preferred knowledge of the commonly used concepts practices and procedures in architecture engineering and construction industries. Experience with the following applications and or systems is strongly preferred : Windows Operating Systems 7 through 11 Microsoft Office 2016 through M365 Experience with the following applications and or systems is a plus : Bluebeam RevuStudio VPN Adobe Creative Suite VOIP Video Conferencing Remote Support Tools Desktop Imaging Microsoft 365 Admin Center Problem Management (Kepner Tregoe)
The IT Support Technician will have a basic understanding of technical aspects of end user and infrastructure support for this entry-level addition this individual must successfully triage support tickets manage their own support requests possess troubleshooting abilities and be a dedicated and dynamic team addition this person will be expected to assist in local technical support. Generate and modify technical documentation. Execute tasks for one or more efforts simultaneously as delegated by the IT Support Group Lead and / or Senior Manager of IT Operations.
Responsibilities
- Resolve triage and / or update level 1 support tickets as documented in the IT Call Flow and associated SLAs.
- Assist with local IT support issues or requests.
- Maintain or assist with the IT inventory for their site.
- Help with setup and care for local conference rooms and data closets.
- Participate in rotating on-call schedule and adhere to SLAs
Qualifications :
Minimum Qualifications
Additional Qualifications
Autodesk Product Suite
Additional Information :
All your information will be kept confidential according to EEO guidelines.
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity / Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race color religion national origin ancestry marital status veteran status age disability pregnancy genetic information citizenship status sex sexual orientation gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability contact this employer to ask for an accommodation or an alternative application process.
Remote Work : No
Employment Type : Full-time
Key Skills
Change Management,API,ABAP,Facility Management,Games,Claims
Experience : years
Vacancy : 1
[job_alerts.create_a_job]
It Support Technician • Philadelphia, Pennsylvania, USA
[internal_linking.related_jobs]
Opportunity : IT Support Specialist.Provide technical support via remote control telephone and desk-side support.Manage incoming technical issues and service requests via our ticketing system contri...[show_more]
At Proper Sky, your work will make an impact from day one.As a small and agile team, we offer meaningful responsibility early on and continuous opportunities to grow, no matter your role.Every day ...[show_more]
The IT Support Manager will be responsible for overseeing daily support operations, managing a team of IT support technicians, and ensuring that all technical issues are resolved promptly and effic...[show_more]
ResCare Community Living - Direct Support Professional.Thank you for reviewing our Direct Support Professional position at ResCare Community Living.
As a DSP, you play a crucial role in helping us p...[show_more]
Senior IT Support Specialist, Client Services, Wharton School.The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and in...[show_more]
Desktop Engineer / Support Consultant.Desktop Engineer / Support Consultant - Required skills - MUST HAVES : .Knowledge around desktop applications (Windows and MAC.
Help determine why certain applica...[show_more]
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, soft...[show_more]
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best.
When a network goes down, vital information may be l...[show_more]
Be one of the bold engineer advanced networks with us!.CommScope is looking to add a Senior Hardware Technician to join our team.
This onsite role is located at our Horsham, PA facility.How You'l...[show_more]
Make an impact in the role of Amazon IT Support Technician to support the preparation and delivery of goods or services, assist with processing returns and exchanges, and provide excellent service ...[show_more]
Diagnose unit repair needs and perform designated repairs on company and customer owned commercial generators / engines as directed.
Perform necessary troubleshooting and notify Service Manager of out...[show_more]
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
Royal Tavern is hiring support staff!.The support staff position at Royal Tavern is a hybrid food runner / barback position.
Restaurant experience is ideal but we are more than willing to train the ri...[show_more]
Tier 2 Desktop Support (Onsite).This position provides combined hardware helpdesk and application support for the organization.
The ideal candidate is detail-oriented customer-focused and able to in...[show_more]
IT Support Technician (Tier 1 Service Desk).Occasional field travel throughout Greater Philadelphia (PA).The IT Support Technician delivers frontline technical assistance across hardware, software,...[show_more]
Join YesCare : A Career with Purpose in Correctional Healthcare.Correctional healthcare is more than just a job—it’s a calling.
At YesCare, you have the unique opportunity to make a meaningful differ...[show_more]
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spi...[show_more]
A certified Great Place To Work (voted by associates) 7 years in a row!.Hospital Indemnity, Accident Insurance, Critical Illness, legal / Identify Theft, and Disability insurance (for benefit eligibl...[show_more]
IT Support Specialist
Hersha Hospitality Management LP • Philadelphia, Pennsylvania, USA
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Support Desk Technician Tier 1
Proper Sky Inc. • Abington, Pennsylvania, United States, 19001
[job_card.full_time]
[last_updated.last_updated_30]
IT Support Manager (Pennsauken)
The Honickman Companies • Pennsauken, NJ, US
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Direct Support Professional
BrightSpring Health Services • Cherry Hill, NJ, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior IT Support Specialist, Client Services, Wharton School
InsideHigherEd • Philadelphia, Pennsylvania, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Desktop Engineer (Tier 3)
Information Consulting Services • Camden, NJ, US
[job_card.part_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days] • [promoted]
Desktop Support Technician
Ovation Workplace Services Inc • Philadelphia, PA, US
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Information Technology Professional (IT Support)
US Navy • Philadelphia, PA, United States
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Hardware Technician
Commscope • Horsham, Pennsylvania, US
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Amazon IT Support Technician
TradeJobsWorkforce • 08075 Riverside, NJ, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Power Systems Technicians - Bensalem, PA
Foley, Inc. • Bensalem, PA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Work from Home - Online Product Support (Entry Level)
GLOCPA • Washington township, New Jersey
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Support Staff
Royal Tavern • Philadelphia, PA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Tier 2 Desktop Support (Onsite)
Serigor Inc. • Mount Laurel, New Jersey, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Information Technology Support Technician (Philadelphia)
London Approach • Philadelphia, PA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
IT Field Support tech 2
Phila Regional Office 90702 • Philadelphia, Pennsylvania
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Technician III IRL
American Red Cross • Philadelphia, PA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Med Technician
Legend Senior Living • Yardley, PA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]