Senior UX / UI Designer – Enterprise Systems

Job Description

ob Description

We are seeking an experienced Senior UX / UI Designer to lead design initiatives for complex enterprise systems. This role will focus on user-centered design, accessibility, and creating seamless experiences for large-scale applications in domains such as government services, healthcare, or finance. The ideal candidate will have extensive experience in user research, prototyping, AI / ML interface design, and data visualization , with a strong portfolio that demonstrates success in delivering enterprise-grade design solutions.

Key Responsibilities

Lead user research initiatives and journey mapping to gain deep insights into user interactions.

Develop wireframes, prototypes, and visual hierarchies that align with accessibility guidelines and branding standards.

Collaborate with cross-functional teams and external partners (such as Code for America) to apply UI / UX best practices.

Conduct usability testing and implement responsive design and SEO optimization strategies.

Translate business needs into intuitive, user-centered design solutions for enterprise systems.

Design interfaces for AI / ML-powered systems , ensuring transparency and human-AI interaction principles .

Present complex data and AI insights through effective data visualization techniques.

Facilitate discovery workshops, feedback sessions, and sprint planning to ensure alignment with stakeholders.

Advocate for user empathy and accessibility, ensuring all products meet WCAG standards .

Document workflows, design decisions, and provide clear handoffs to development teams.

Candidate Skills and Qualifications

Minimum Requirements :

11+ years hands-on experience designing user interfaces and experiences for enterprise systems.

Expertise with Figma, Adobe XD, Sketch , and related tools.

Proven ability to collaborate with both technical and non-technical teams.

10+ years applying UX principles (hierarchy, contrast, alignment) to create responsive, accessible interfaces.

10+ years creating wireframes and prototypes that support Agile development cycles .

Strong portfolio demonstrating experience across enterprise applications and user-centered design .

Preferred Skills :

5+ years designing graphical diagrams and visual narratives to illustrate workflows or system architecture.

Experience facilitating design workshops and feedback sessions with stakeholders.

Bachelor’s degree in Graphic Design, HCI, Computer Science , or equivalent experience.

Strong multitasking ability, managing multiple concurrent design streams.

Bonus : Experience with eligibility determination systems or rule-based, data-intensive applications.