HVAC Comfort Advisor

Cline's Heating and Air Conditioning HVAC Comfort Advisor

Location : Spokane, WA (serving North Idaho & Eastern Washington)

Salary : $70,000 draw – This is a commissioned position

JOB SUMMARY :

Cline’s Heating & Air Conditioning is seeking a motivated, customer‑focused Comfort Advisor who puts people over profits and is dedicated to earning customers for life. In this consultative sales role, you’ll act as a trusted expert—educating homeowners on HVAC systems, energy savings, and maintenance best practices—while building long‑term relationships instead of chasing transactions. You’ll need at least three years of proven success in HVAC sales, strong communication skills, and a customer‑first mindset that drives you to exceed goals. To set you up for success, we provide a brand‑new company vehicle, a competitive base salary with uncapped commissions, and ongoing training on the latest industry trends and techniques. If you’re results‑driven and passionate about delivering honest, world‑class service, apply today to join our team, where integrity, teamwork, and customer loyalty always come first.

ABOUT US :

At Cline’s AC, we don’t just install HVAC systems—we set the standard for quality, expertise, and customer satisfaction. As Spokane’s most reliable HVAC company, we have been serving homeowners, businesses, and contractors since 1988 with a commitment to excellence that goes beyond just getting the job done. We believe in building lasting relationships, not just with our customers, but with our employees and industry partners. Our team is made up of high performers who take pride in their craft, support each other, and never settle for average. We invest in ongoing training, the best tools and technology, and a work culture that values accountability, growth, and teamwork. At Cline’s, we offer competitive wages, career advancement opportunities, and a company culture that feels like family. Whether it’s a company BBQ, team outings, or simply celebrating wins together, we believe in creating an environment where people love to work. If you’re looking for a company that values excellence, integrity, and the pursuit of being the best, Cline’s AC is the place for you.

CORE RESPONSIBILITIES :

• Conduct in‑home consultations to assess customer needs and recommend HVAC solutions.
• Educate homeowners on system options, rebates, financing, and energy‑efficiency incentives.
• Prepare detailed proposals and estimates, ensuring accuracy and clarity.
• Build long‑term relationships with customers, ensuring a trusted and professional experience.
• Follow up with potential and existing customers to nurture relationships, close sales, and confirm satisfaction.
• Offer and educate customers on add‑on products—indoor air quality systems, humidifiers, smart thermostats, UV lights, and more.
• Ensure installers are equipped with the tools, materials, and information they need for on‑time, efficient installations.
• Collaborate with our experienced technicians and installers—providing support, answering questions, and maintaining open lines of communication.
• Maintain clear, timely communication with customers, installation teams, and internal stakeholders—communication is critical.
• Stay informed on the latest HVAC products, trends, and advancements to provide expert recommendations.
• Maintain an organized pipeline of leads, tracking sales progress, and customer interactions.
• Work closely with installation teams to ensure smooth project execution and a flawless customer handoff.
• Deliver exceptional customer service, ensuring a positive experience before, during, and after installation.
• Represent Cline’s AC with professionalism, integrity, and a steadfast commitment to customer satisfaction.

QUALIFICATIONS :

BENEFITS & CULTURE :

WHY JOIN US :

OUR MISSION :

Setting the standard in the HVAC industry by delivering unparalleled quality, technology, and customer service excellence.

OUR VISION :

To be the undisputed household name for HVAC excellence in Spokane and Coeur d’Alene.

OUR CORE VALUES :

About Cline's Heating and Air Conditioning :

Cline’s Heating and Air is a veteran-owned HVAC leader serving Spokane and North Idaho since 1988. Founded by the Cline family on a bedrock of integrity and a promise to “fix what others only replace” we’ve built deep community roots and a reputation for top-tier workmanship—you’ve likely seen our technicians at parts and supply houses. In May 2024, the Boston family acquired Cline’s, tripling our size within the first year while keeping our vision, mission, and core values intact. Today, we invest in our people with competitive wages, ongoing certification training, and clear career paths so every team member can excel. As we press forward to become the undisputed authority in local HVAC services, we’re looking for skilled, dependable professionals who share our commitment to excellence and community. Join us and help shape the next chapter of Cline’s Heating and Air.