Quality Improvement Coordinator

About Pierce, an Oshkosh company

At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913, building truck bodies on Model T Ford chassis in an old converted church has evolved to creating highly customized, carefully designed and engineering pumpers, aerials, tankers and rescue units that have no equal. Today, you'll find more than 30,000 Pierce apparatuses on the road that are making a difference in people's lives, every day. To us, every step in the process of building our trucks is personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest conditions.

SUMMARY

This job includes overall product quality responsibility through the life cycle of several product types. This includes overall quality responsibility for our supplier base, test, manufacturing, sales floor, control test, exercising, pre-ship, deprocessing, customer fielding and service / warranty. Product Quality Improvement Coordinators work with, and provide service to customers while exhibiting a professional and cooperative attitude.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain a positive, professional working relationship with all customers and be responsible for meeting customer quality expectations
• Perform audits on vehicles prior to final sales to ensure zero (0) defects
• Exhibit the ability to understand quality contractual requirements related to the assigned product types
• All product quality deficiency reports must be completed on time (includes CIR, PQDR, CAR, TIR, etc.)
• Actively participate at all quality meetings including control testing and corrective action board Communicate effectively with suppliers and internal teams to correct and prevent deficiencies on vehicles prior to final sales, control test and customer fielding
• Analyze and implement effective solutions to quality related problems
• Assist inspectors and manufacturing on disposition of defective material
• Analyze and make disposition of rejected materials
• Coordinate and execute quality audits internally and externally
• Assist in establishing and maintaining quality guidelines and procedures
• Responsible for product supplier quality and process control Report and respond to quality process nonconformance issues in an expedient manner
• Implement effective corrective and preventative actions utilizing structured planning methods
• Coordinate and work inter-functionally with Quality, Engineering, Contracts, Sales, and Manufacturing to resolve quality related issues
• Travel as required
• Accurately maintain company records and documents in accordance with policies and procedures

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

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Pay Range :

$51,400.00 - $79,200.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at [email protected].

Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.