Health Access Scheduler

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).

Pay Range : $18.57 - $26.98

Scheduled Weekly Hours :

40

Position Overview

• Answers scheduling calls quickly while minimizing time customers are on hold.
• Collaborates with physician's office to schedule cases while negotiating date and time and avoiding resource conflicts.
• Gathers complete patient and procedure information and enters data accurately into database. Obtains and advises patients of all necessary pre-certification and referrals needed for financial reimbursement.
• Completes MSP form timely and accurately. Understands and utilizes the necessary software program to determine "medical necessity" prior to scheduling a Medicare patient.
• Informs all patients of pre-registration option and pre-registers all patients when information is obtainable.
• Ensures that all appropriate staff, patients, departments, and external resources are notified of additions, changes, and cancellations.
• Verifies all authorization are obtained twenty-four hours before date of service.
• Follows out of network procedures.
• Adheres to CH attendance policy as well as interdepartmental policies and procedures.
• Attends all mandatory departmental meetings.
• Performs all other duties as assigned.

MINIMUM REQUIREMENTS

PHYSICAL DEMANDS AND WORK ENVIRONMENT

This position is eligible for the following benefits :

The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and / or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and / or incentive eligibility are determined by role and level.

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.