Donor Services and Database Coordinator

POSITION SUMMARY

The Donor Services and Database Coordinator is a key member of CLUES' Development team and plays an essential role in ensuring operational efficiency and excellence. The Donor Services and Database Coordinator is responsible for data entry, records management, and gifts acknowledgement for the Development Department. This position will support prospect research, annual giving campaigns, and special events as needed.
The ideal candidate for this position is detail-oriented, organized, and passionate about supporting CLUES' mission and organizational growth. The Donor Services and Database Coordinator should have excellent interpersonal skills and demonstrate effective collaboration with CLUES' Executive Leadership, Development and Finance teams, and across program areas.

Department: Administration - Development
Reports to: Senior Director of Development
Location: CLUES St. Paul. / Minneapolis office. Hybrid Opportunity.
Position Type: Regular
Schedule: Full-Time. Generally, Monday - Friday Office hours. Some evening or weekend hours may be required.
Estimated Salary/Pay: $22.00 to $25.00 (depending on experience & qualifications).
Benefits: Full benefits package available in accordance with current CLUES policies-includes: medical, dental, vision, critical illness, accident, and life insurance (with AD&D); long term and short-term disability; pre-paid legal services and ID theft protection; retirement plan; educational assistance; paid holidays; and paid time off.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide data-entry and other administrative support for the organization's grants and fundraising efforts, primarily using Raiser's Edge.
• Ensure all contributions are entered accurately and are up to date.
• Create and maintain calendar of grant submission and reporting deadlines.
• Promptly acknowledge all contributions, send receipts and letters of thank you to donors.
• Create lists for appeals, events, and newsletters.
• Run reports and monthly summaries and update dashboards tracking fundraising progress.
• Serve as staff lead for the matching gifts program.
• In coordination with the Finance Team conducts monthly reconciliation of grants, individual gifts and third-party payments (Benevity, EFT, etc.).
• Support events organized by the department, including site visits, fundraising events, and other cultivation and stewardship events.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RELATIONSHIPS

• This position has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

Education, Experience & Key Abilities*

• Minimum 2 years of database management experience within an educational or non-profit environment. High school diploma or GED required.
• Excellent written, verbal and interpersonal communication skills.
• Excellent analytical, organizational and time management skills.
• Demonstrated commitment to high standards of quality and detailed accuracy.
• Advanced working knowledge with computer and software applications, including Raiser's Edge and Microsoft Office.
• Demonstrated ability to work collaboratively with peers.
• Ability to exercise a high level of tact and discretion in both internal and external interactions.
• Demonstrated effectiveness at interacting with leadership, donors and staff in writing and in person.
• Ability to work effectively in a complex organization and fast-paced environment.
• The ability to apply strategic and creative thinking, while being persistent, motivated and energetic.
• Commitment to the mission, values and work of CLUES; ability to articulate the mission persuasively and to diverse audiences.
• Cultural sensitivity and awareness to Latinx communities.

*Equivalent combination of education and experience may be accepted.

Language Skills

• Effective communication in English, both verbally and in writing, required. Bilingual in Spanish and English is a plus.
• Ability to read, analyze, and interpret written materials, including reports, contracts, and proposals.
• Ability to maintain accurate documentation and respond appropriately to questions from clients, co-workers, management and external parties.

Computer Skills

• Proficient working knowledge of email software, the Internet, databases, and common Windows-based programs, including Microsoft Office Word, Excel and PowerPoint required.
• Must be willing to attend training to advance technical skills and maintain appropriate skill levels to perform job duties.

WORKING CONDITIONS

Background check

• Must pass a criminal background check. As a condition of continued employment, staff person may be required to submit to periodic re-verification of this background check.

ABOUT US

Comunidades Latinas Unidas En Servicio (CLUES) is a non-profit leader in behavioral health and human services. The organization was founded in 1981 with a vision for improving the quality of life of the Latino population in Minnesota. Today, CLUES is Minnesota's largest Latino agency. Our mission is to advance social and economic equity and wellbeing for Latinos by building upon our strengths and cultures, uplifting our community, and activating leadership for systemic change. Although our services focus on the Latino family, our experience and capabilities enable us to serve individuals and families from all walks of life including new immigrants and low-income families who dream of a better future. Our programs and services encompass a holistic approach to addressing the complex and interrelated barriers our community faces, including programming that advances Community Wellness, Community Leadership, and Community Prosperity. Our services uphold and celebrate cultural richness and community assets as we connect individuals and families to resources, skills, institutions, and opportunities. We employ a diverse, multi-cultural staff to ensure our services are linguistically and culturally relevant.