Service Advisor - Roadrunner Harley-Davidson

Roadrunner Harley-Davidson , part of the RumbleOn network with over 50 locations nationwide, is looking for an enthusiastic and customer-focused Service Advisor to join our team!

What You'll Do :

• Schedule service appointments for repairs, maintenance, and recalls.
• Be the first point of contact for customers-greet them warmly and guide them through the service process.
• Accurately document customer concerns and vehicle issues on repair orders for Motorcycles, ATVs, UTVs, and Personal Watercraft.
• Communicate additional recommended work or service delays to the Service Manager and customers in a timely manner.
• Educate customers on required or recommended services and provide clear cost estimates.
• Promote additional services and current promotions.
• Monitor repair progress to ensure timely and quality completion.
• Keep customers updated on the status of their vehicle throughout the repair process.
• Review completed work with the customer, answer questions, and ensure satisfaction.
• Perform other related duties as needed.

What We're Looking For :

Why Join RideNow?

Note : All candidates must successfully complete a background check, MVR check, and drug screening to qualify for employment.

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