Document Control Supervisor - Mortgage

About the Organization

Founded more than 25 years ago, Indecomm blends intelligent automation with deep mortgage banking expertise to deliver groundbreaking mortgage innovations that help businesses optimize operations and achieve competitive advantage. Backed by a 1500-strong global workforce, Indecomm's automation-as-a-service approach benefits mortgage organizations, enabling them to offer better borrower experiences by streamlining middle and back-office operations.

Indecomm takes an automation-first approach, partnering with large and mid-sized lenders, servicers, mortgage insurers, and title companies to create efficiencies at every phase of the mortgage lifecycle. Specifically, Indecomm products and services leverage robotics process automation (RPA), supervised automation, and machine learning to tackle the industry's most complex operational challenges.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Exempt / Non-Exempt

Exempt

Full-Time / Part-Time

Full-Time

Location

St. Paul, MN

Description

Position Title : Document Control Supervisor

Classification : Exempt / Full-Time

Location : St. Paul

Pay Range - $55,000 - 60,000k / Annual

'Indecomm is an Equal Employment Opportunity Employer'

Position Summary

The Document Control Supervisor is responsible for overseeing the review, processing, and management of final mortgage loan documents to ensure accuracy, compliance, and timely delivery. This role requires strong organizational skills, attention to detail, and the ability to lead a team in a fast-paced environment while maintaining exceptional quality standards.

Key Responsibilities :

• Conduct monthly partnership calls via Teams with clients, including PowerPoint presentations on workflow.
• Analyze client pipelines to ensure quality and accuracy in meeting contractual SLAs.
• Collaborate with IT on client requests and development projects.
• Supervise and coordinate daily operations for trailing / final document processing.
• Review and inspect all final loan documents for accuracy and completeness within designated timelines.
• Capture required data elements in applications and ensured proper documentation in the system.
• Monitor and manage reports to track outstanding documents and resolve exceptions promptly.
• Communicate with internal teams, lenders, and title companies via email or phone to follow up on pending documents.
• Ensure timely check-in, filing, and shipment of documents to their final destination.
• Train and mentor team members on best practices and compliance requirements.
• Maintain adherence to company policies, industry regulations, and client service level agreements (SLAs).

Position Requirements

Must Have :

Physical Requirements

Work Environment & Expectations

Req Number

MOR-25-00015

Salary Range

$55,000 - $60,000 annually (based on experience)

Position

Document Control Supervisor - Mortgage

Division

Post Close Hub

Open Date

12 / 17 / 2025

This position is currently accepting applications.