IT Project Manager

Company Description

The Philadelphia Department of Public Health’s mission is to protect and promote the health of all Philadelphians and to provide a safety net for the most vulnerable. We provide services, set policies, and enforce laws that support the dignity of every man, woman, and child in Philadelphia. The health department is organized in the following divisions, each of which is responsible for providing service related to its name: AIDS Activity Coordinating Office, Air Management Services, Ambulatory Health Services, Chronic Disease and Injury Prevention, COVID Containment, Commissioner’s Office, Disease Control, Environmental Health Services, Substance Use Prevention and Harm Reduction, Facilities Management, Fiscal, Human Resources, Information Technology, Maternal Child and Family Health, Medical Examiner’s Office, and Public Health Laboratory. The department also provides nursing homes services, and we work with a broad network of community, hospital, academic and business partners throughout Philadelphia and the Delaware Valley. We work together to make Philadelphia a healthy place to live, work, and play.

Job Description

The Department of Public Health’s Information Technology (Health IT) Division is responsible for maintaining and improving the Department’s IT infrastructure and systems. This position works with colleagues and department management to identify and define problems, issues, and opportunities to improve efficiency and effectiveness through IT initiatives.

Reporting directly to the IT Solutions Manager for the Philadelphia Department of Public Health (PDPH), this technical project management position will be charged with managing a wide variety of IT projects as well as growing the maturity of project management practice in Health IT. The Project Manager will manage technology-related projects, coordinate IT involvement in larger projects, and provide business analysis and IT-related guidance to groups within PDPH.

Essential Functions

Business Analysis and Consulting

§ Work with stakeholders in PDPH to assess needs and develop project/solution requirements

§ Work with stakeholders and resources in PDPH, the Office of Innovation and Technology

(OIT), and throughout the City as needed to determine and recommend best-fit solutions

§ Assist in making determinations regarding developing projects in-house, via OIT, or through one of the City’s various procurement methods

§ Ensure compatibility and consistency with existing architectural and enterprise standards

Communication and Collaboration

§ Coordinate Health IT’s participation in larger projects and programs

§ Develop and execute communication plans for technology changes and implementations

§ Proactively communicate and coordinate with stakeholders, project participants, leadership, and affected clients via in person or virtual meetings, writing, telephone calls, etc.

§ Maintain strong, collegial, and effective working relationships with associates, Departmental officials, outside consultants, and vendors

§ With direction from IT leadership, create project management tools and systems in Health IT, and provide coaching and training in project management best practices

Project Management

§ Develop proposals including scope, requirements, costs, cost/benefit analyses, projected timelines, benefits, risks, business cases, and resource needs for approval and feedback

§ Lead the planning and implementation of assigned projects; develop project plans; facilitate the definition and management of project scope, goals, milestones, schedules, and

deliverables; assemble and coordinate project team; manage project budgets; define contract deliverables and achieve targeted outcomes.

§ Understand project purpose, technology components, and interactions with other systems and clients, as well as the role and function of each team member

§ Consult with clients, staff, and stakeholders to resolve issues; organize, facilitate, and participate in meetings of stakeholder groups to identify needs and build consensus and

collaboration; assist in clarifying expected outcomes and managing expectations; provide direction and support to project team

§ Work with staff and stakeholders to correct deficiencies and monitor work performed to meet agreed upon goals and objectives

§ Report progress, concerns, emerging risks, or issues to appropriate leadership on IToperations and project work, escalating as needed

§ Ensure project requirements are achieved on time, with high quality, and within budget

§ Create and maintain comprehensive project documentation and meeting notes asappropriate for the project methodology chosen

§ Identify ongoing costs and resource needs of maintaining selected solutions includingcomparative analysis of current costs where relevant

Professional

§ Uphold IT standards, policies, and procedures while working with leadership to iteratively adapt these policies with current IT best practices in mind

§ Stay abreast of the latest developments in related technologies and project management

Other related duties as assigned

Qualifications

• A Bachelor’s degree from an accredited college or university; coursework in business, IT-related
• fields, public health, and/or other related field preferred
• Minimum of 2-4 years of experience managing and coordinating projects and process
• changes, and/or performing business analysis
• Experience with any of the following a plus: diverse IT projects, software development
• efforts, IT Change Management process, and/or City of Philadelphia OIT practices and
• processes
• Any equivalent combination of education and experience determined to be acceptable by the
• Department of Public Health and Human Resources.
• PMP certification highly desired.

Competencies, Knowledge, Skills and Abilities

• Leadership qualities such as conflict/issue resolution
• Strong written and verbal communication skills for multiple audiences
• Ability to translate complex technical and specialized business concepts between audiences of different knowledge levels
• Organizing and working effectively with diverse project teams and stakeholder groups
• Planning, organizing, and directing the work activities of team members and outside consultants
• Presentation skills, strategic thinking, and high professional ethics
• Knowledge of multiple project management methodologies commonly used in IT (e.g., traditional/waterfall, Agile/Scrum, Lean/Kanban, etc.)
• Fluency and broad general knowledge in multiple IT disciplines, ability to rapidly gain familiarity with new concepts and technologies
• Commitment to continuous learning and improvement
• Ability to work flexibly while maintaining project goals and structure

Additional Information

Salary Range: $80,000 - $95,000

Salary Range cannot exceed $95,000

All applications must include a cover letter. Applications without a cover letter will be considered incomplete.

Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities

● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:
http://www.phila.gov/humanrelations/Pages/default.aspx