Director, Commercial Strategy & Business Operations

Director, Commercial Strategy & Business Operations

We are seeking a dynamic, business-savvy leader to help transform one of our most strategic customers into a scalable, high-performing business engine. As Director, Commercial Strategy & Business Operations, you will architect the frameworks, processes, and governance that turn customer growth into a predictable, profitable, and well-oiled commercial system. This role is ideal for someone who thrives at the intersection of strategy, finance, and executionsomeone who can see both the forest and the trees: connecting commercial design, contracting strategy, and financial modeling into an integrated system that drives business velocity and operational excellence.

Key Responsibilities

Strategic Commercialization

• Design and implement end-to-end commercial frameworks that scale customer programs into repeatable and profitable business models.
• Translate customer growth opportunities into financial and operational models that align with strategic, margin, and capacity goals.
• Build structured governance rhythms (steering committees, performance dashboards, deal reviews) to align executives and accelerate decision-making.

Business Architecture & Systems Thinking

• Identify and institutionalize best practices across quoting, pricing, contract development, and lifecycle management.
• Map business processes from opportunity to cash to improve predictability, transparency, and speed.
• Partner cross-functionally with Operations, Finance, and Legal to streamline how commercial decisions are made and executed.

Financial & Contract Leadership

• Drive the commercial P&L for key accounts modeling scenarios, optimizing pricing, and managing working capital levers.
• Lead major contract negotiations (MSAs, SOWs, transition agreements), ensuring commercial terms balance customer growth and risk management.
• Oversee health of customer portfolio: bookings realization, AR/inventory exposure, and profitability tracking.

Operational Excellence & Change Leadership

• Serve as an internal consultant to senior leadership, providing data-driven recommendations to unlock growth and margin expansion.
• Establish performance metrics and scorecards for business health, customer satisfaction, and operational throughput.
• Mentor teams to build stronger commercial acumen, negotiation capability, and financial fluency.

Qualifications & Experience

12+ years of experience in commercial strategy, sales strategy, business operations, finance, or large-scale customer program management within technology AI/ML infrastructure, manufacturing, or complex supply chain industries.

Demonstrated ability to commercialize and scale large strategic customers or programs.

Deep experience with P&L management, pricing strategy, financial modeling, and deal architecture.

Proven success leading complex negotiations and building multi-stakeholder governance frameworks.

Strong analytical and systems-thinking mindset able to connect data, process, and financial insight into actionable strategy.

Excellent executive communication, influencing, and relationship-building skills.

Physical Demands

Duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Above demands are carried out within the local existing Health and Safety guidelines.

Typical Education

Bachelor's degree in business, finance, or engineering; MBA strongly preferred.

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Salary Range The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. $180,000-250,000 USD/year.

Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer.

Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast.

COMPANY OVERVIEW: Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.