Support SpecialistVirtualVocations • Charlotte, North Carolina, United States

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Support Specialist

VirtualVocations • Charlotte, North Carolina, United States

[job_card.variable_days_ago]

[job_preview.job_type]

[job_card.full_time]

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A company is looking for a Support Specialist - MyChart.

Key Responsibilities

Provide technical assistance and customer service related to electronic medical record (EMR) applications

Support providers, end users, and patients with inquiries and issues

Utilize a ticketing system or Customer Relationship Management (CRM) tool for tracking support requests

Required Qualifications

Associate degree or equivalent work experience

One year of related work experience in customer service or information technology systems support

Prior work experience in a healthcare environment and / or with EMR is preferred

Experience with a ticketing system or CRM tool is preferred

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Support Specialist • Charlotte, North Carolina, United States

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