Community Manager

Community Manager

Established in 1987, MMI stands as a distinguished Property Management firm committed to providing exceptional service to Rental Property Owners and Community Associations. Our experienced Managers hold prestigious designations, including GRI, Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), and Professional Community Association Manager (PCAM). Additionally, MMI has earned the esteemed Accredited Association Management Company (AAMC) designation, reflecting our unwavering commitment to excellence.

At MMI, we embrace the concept of Fiduciary Duty, fostering a corporate culture centered on impeccable customer service and support. Our team members, at every level, uphold personal responsibility for the success of our firm. Through a foundation of education, we instill Integrity and accountability within our team, clients, industry peers, and the board members in the communities we manage. Actively engaged in local Realtor Associations and the Community Associations Institute, we contribute by teaching classes and participating in committees to enhance the industry. Our managers undergo rigorous training through an MMI-developed formal training program, ensuring they are well-equipped to meet the highest standards.

The Community Manager is responsible for overseeing the daily operations of a residential community association. This role serves as the primary liaison between the Board of Directors, residents, staff, and service providers. The manager ensures that the community is well-maintained, financially sound, and compliant with governing documents, while delivering superior customer service to residents.

Schedule : 9 am-5 pm. Subject to night meetings and after-hours calls. Location : Communities will be in Maryland

Responsibilities

• Serve as the primary contact for residents, board members, committees, and vendors
• Support the Board of Directors by preparing meeting agendas, packets, notices, and minutes
• Attend and facilitate Board, Annual, and Special Meetings as required
• Ensure compliance with governing documents, policies, and applicable laws / regulations
• Draft and review RFPs, secure proposals, and make recommendations to the Board
• Assist in preparing and presenting annual budgets and reserve studies
• Review and approve expenditures in line with budgetary guidelines and thresholds
• Process invoices, reconcile accounts, and maintain accurate financial records
• Provide monthly financial and management reports to the Board
• Conduct regular property inspections to ensure compliance with community standards
• Issue violation notices and follow up on compliance matters
• Oversee vendors, contractors, and service providers to ensure quality performance
• Coordinate preventive maintenance programs and capital projects
• Ensure safety and security protocols are upheld within the community.
• Respond to resident inquiries and requests in a timely, professional manner
• Promote a positive and inclusive community atmosphere
• Hire, train, supervise, and evaluate onsite staff as applicable
• Coordinate community communications, events, and newsletters.

Qualifications

Working Conditions

Benefits