Production Support, Unix / Linux, SQL, Splunk; AZ

Genesis10 is currently seeking an Site Reliability Engineer with our client in the financial industry located in Chandler, AZ. This is a 12+ month contract position.

Responsibilities :

• Support coverage and be responsible for providing day to day operational support for real-time banking applications
• Work through resolving issues and incidents that are related to the system or reported by business users, as well as support change and release activities
• Assist and work closely with technology and business partners across GTO to assist in risk, audit and regulatory activities that the team get engaged in to maintain the application
• Investigate and troubleshoot issues on platforms and associated applications, participate in incident bridges, ensure all required individuals are on the call and are actively seeking to resolve the issue(s)
• Provide technical support on payments applications, provide in-depth technical analysis as required on varying platforms in the event of issues being reported
• Follow up post issue to investigate and determine root cause, identify and implement mitigating solutions to ensure issues do not recur
• Document and maintain operational procedures including documents used to resolve issues, problem tickets, as well as ensure all contingency related documents are accurate and up to date
• Fulfil risk, audit, and regulatory requests
• Stakeholder management across GTO, particularly with CIO and business partners
• Engage in initiative work

Requirements :

Desired skills :

Pay range : $50.55 - $58.55

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10 :