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Field Service Technician
Field Service TechnicianMotion Recruitment • Chandler, Arizona, United States
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Field Service Technician

Field Service Technician

Motion Recruitment • Chandler, Arizona, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.temporary]
[job_card.job_description]

Our client is looking for a Field Service Technician for a 3-month contract in Phoenix, AZ 85226.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration : 3 months

Required Skills & Experience

  • 2-5 years hardware repair hands-on experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiar with the ticketing system.
  • Lexmark certifications and experience.

Experience with Lexmark printer break-fix and equipment installs, and HP, Dell, and Lenovo.

  • Previous Field Service and / or Desktop, POS, printer Break / Fix experience
  • Excellent technical troubleshooting and customer service skills
  • Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
  • Active driver's license.

    • CompTIA A+

    What You Will Be Doing

  • Driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.)
  • Running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer, but do expect printer, laptop, server, network, and other technology devices.
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals
  • Documents, maintains, upgrades, or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers
  • Trains employees, identifies, analyzes, and repairs product failures, orders, and replaces parts as needed

    • Maintain good customer focus, meeting deadlines and service level agreements (SLAs)

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