Quality Assurance Manager

Company Overview

We are a privately held, family-owned precision Swiss machine shop dedicated to providing high-quality products and on-time delivery at competitive prices. With decades of experience, continual investment in the latest CNC equipment, and adherence to ISO standards, we have grown into a respected leader in the screw machine industry. Now in its third generation of ownership, the company continues to build strong, lasting relationships with customers by maintaining its unwavering focus on quality, value, and service.

Position Summary

We are seeking a Quality Assurance Manager to lead and maintain our quality management systems, drive continuous improvement initiatives, and serve as a key customer-facing representative for quality-related matters. The ideal candidate will bring deep expertise in ISO 9001 : 2015, compliance standards, and manufacturing operations. This role will oversee all quality assurance functions, including internal and external audits, ensuring that products, processes, and documentation meet customer, regulatory, and company standards while fostering a culture of quality throughout the organization.

Quality Assurance Manager Key Responsibilities

Serve as the ISO 9001 : 2015 Management Representative, ensuring system compliance, certification, audits, and continuous improvement.

Plan, conduct, and lead internal audits; coordinate and support external audits with customers, registrars, and regulatory agencies.

Maintain and improve quality management systems and documentation.

Act as the primary customer-facing representative for quality, managing feedback, complaints, and corrective actions.

Generate and report metrics aligned with company goals and objectives.

Oversee contract review and configuration control processes.

Ensure compliance with regulations including NAFTA, ITAR, RoHS, REACH, and Conflict Minerals.

Interpret mechanical drawings and define quality plans for manufacturing and inspection.

Partner with cross-functional teams to integrate quality standards throughout operations.

Support industry-specific requirements across military, aerospace, and automotive standards including APQP and PPAP.

Promote continuous improvement initiatives, training, and a strong quality culture across the company.

Quality Assurance Manager Qualifications

5+ years of ISO 9001 : 2015 experience with the ability to act as a Management Representative.

5+ years of experience in manufacturing, preferably in machining or screw machine environments.

Proven experience maintaining quality management systems and leading internal / external audits.

Strong background in customer-facing roles, with excellent communication and relationship management skills.

Familiarity with compliance requirements : NAFTA, ITAR, ROHS, REACH, Conflict Minerals.

Ability to interpret mechanical drawings and establish quality control plans.

Experience with military and aerospace standards (preferred).

Experience with automotive APQP and PPAP processes (a plus).

Exceptional attention to detail, documentation accuracy, and ability to work independently.

Compensation / Pay Rate (Up to) : $90,000.00 - $100,000.00 Per Year