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Technical Support Specialist
Technical Support SpecialistFGS Advisors, LLC • Romeo, Illinois, USA
Technical Support Specialist

Technical Support Specialist

FGS Advisors, LLC • Romeo, Illinois, USA
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  • [job_card.full_time]
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Job Description :

Job Title : Technical Support Specialist

Organization : FGS Advisors LLC

Job Responsibilities :

  • Provide technical support to clients and internal staff on accounting software and systems
  • Troubleshoot and resolve technical issues related to accounting software and tools
  • Assist in the setup configuration and maintenance of accounting software
  • Collaborate with IT team to ensure smooth operation of accounting systems
  • Create and maintain technical documentation for accounting software
  • Train users on new accounting software features and functionalities

Essential Qualifications :

  • Bachelors degree in Accounting Finance Computer Science or related field
  • Solid understanding of accounting principles and practices
  • Excellent communication skills and ability to work effectively in a team
  • Strong problem-solving and analytical abilities
  • Experience with accounting software such as QuickBooks Xero or SAP
  • Desired Experience :

  • Experience in providing support for accounting software preferred
  • Familiarity with cloud-based accounting solutions
  • Certifications in accounting software or IT support is a plus
  • Salary & Benefits :

  • Salary Range : $110000 - $125000 annually
  • Currency : USD
  • Benefits : Health insurance retirement plans professional development opportunities
  • Key Skills

    Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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