Job Description :
Job Title : Technical Support Specialist
Organization : FGS Advisors LLC
Job Responsibilities :
- Provide technical support to clients and internal staff on accounting software and systems
- Troubleshoot and resolve technical issues related to accounting software and tools
- Assist in the setup configuration and maintenance of accounting software
- Collaborate with IT team to ensure smooth operation of accounting systems
- Create and maintain technical documentation for accounting software
- Train users on new accounting software features and functionalities
Essential Qualifications :
Bachelors degree in Accounting Finance Computer Science or related fieldSolid understanding of accounting principles and practicesExcellent communication skills and ability to work effectively in a teamStrong problem-solving and analytical abilitiesExperience with accounting software such as QuickBooks Xero or SAPDesired Experience :
Experience in providing support for accounting software preferredFamiliarity with cloud-based accounting solutionsCertifications in accounting software or IT support is a plusSalary & Benefits :
Salary Range : $110000 - $125000 annuallyCurrency : USDBenefits : Health insurance retirement plans professional development opportunitiesKey Skills
Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications
Employment Type : Full Time
Experience : years
Vacancy : 1