Medical Office Receptionist

About Aspire Rejuvenation Clinic

Aspire Rejuvenation Clinic is a premier health and wellness center specializing in hormone replacement therapy, regenerative cellular therapies, peptides, and medical weight loss treatments. Our mission is to help patients optimize their health, vitality, and well-being through cutting-edge medical solutions.

Position Overview

We are seeking a friendly, organized, and professional Medical Receptionist to be the first point of contact for patients at our front desk. The ideal candidate has excellent phone etiquette, familiarity with working in a medical office setting, and the ability to provide a welcoming and efficient experience for all patients.

Responsibilities

Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring the entrance area is clean and organized.

Assist patients with scheduling appointments.

Effectively maintain on-time appointment schedules by notifying providers when patients have arrived.

Retrieve and file patient records as needed.

Collect payment from patients.

Maintain accurate patient records by updating patient information and scanning documents into EMR as needed.

Protect patient rights by maintaining the confidentiality of patient records.

Contribute to team effort by assisting with additional duties and when support is requested.

Qualifications

Previous experience as a medical receptionist or in a customer service role preferred.

High school diploma or GED preferred.

Strong communication and phone etiquette.

Excellent organizational and problem-solving skills.

Friendly, professional demeanor with a passion for patient care.

Proficiency in electronic medical record (EMR) systems is a plus.

Familiarity with Google Workspace is a plus.

What We Offer

Competitive hourly wage based on experience.

401(k) retirement plan with employer contributions.

Paid time off (PTO) and holidays.

Career growth opportunities in a rapidly expanding company.

Employee discounts on clinic services.

If you're looking for an exciting opportunity in the medical field and enjoy providing top-tier customer service, we'd love to hear from you!