Director - AI Solutions Engineering

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy :

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

Continuous professional growth and leadership opportunities.

Health, wellness, and financial benefits to offer peace of mind to you and your family.

World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The Director - AI Solutions Engineering leads the team in developing strategies that drive innovation and efficiency, overseeing the design and maintenance of technology systems to support business operations. This role involves collaborating with cross-functional teams to align technology initiatives with business objectives, managing stakeholder relationships, and ensuring compliance with standards. Additionally, the Director drives continuous improvement in technology processes, mentors the team, and provides strategic insights to the executive team through technology metrics and reports.

Role Description

Lead the technology team in developing and executing strategies that align with organizational goals and drive innovation and efficiency.

Oversee the design, implementation, and maintenance of technology systems and infrastructure to support business operations.

Collaborate with cross-functional teams to identify technology needs and opportunities, ensuring alignment with business objectives.

Manage relationships with key stakeholders, including vendors and partners, to drive successful technology initiatives and projects.

Drive continuous improvement in technology processes by leveraging new technologies and best practices to enhance performance and reliability.

Ensure compliance with legal, regulatory, and organizational standards in all technology activities.

Lead efforts in change management, ensuring successful adoption of new technologies and processes.

Prepare and present technology metrics and reports to the executive team, providing insights and recommendations for strategic decision-making.

Mentor and develop the technology team, fostering a culture of innovation and excellence.

Identify and mitigate technology risks to safeguard organizational interests and ensure business continuity.

Behaviors and Competencies

Leadership : Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.

Strategic Thinking : Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.

Business Acumen : Can provide strategic guidance and insights to drive overall business success.

Communication : Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.

Change Management : Can lead and model exceptional change management at all levels of the organization, can develop and implement change management strategies, and can coach others to improve their change management skills.

Collaboration : Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose.

Technical Expertise : Can create new applications for technical knowledge and skills and can lead the development of technical standards and procedures.

Problem-Solving : Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving.

Results Orientation : Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results.

Strategic Implementation : Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives.

Adaptability : Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation.

Skill Level Requirements

Understanding of IT industry trends and dynamics, ensuring continuous learning and staying ahead of market shifts. - Expert

Skilled in strategic planning and implementation, aligning with the responsibility of developing and implementing strategic plans to achieve organizational goals. - Expert

Ability to identify and mitigate risks, aligning with the responsibility of safeguarding the organization's operations and reputation. - Expert

Proficiency in building and maintaining relationships with internal and external stakeholders to drive strategic initiatives and organizational success. - Expert

The expertise in leveraging cloud-based platforms and services to build, deploy, and manage applications and data on the internet. - Expert

The expertise in protecting systems, networks, and programs from digital attacks, ensuring the confidentiality, integrity, and availability of data. - Expert

Other Requirements

Completed Bachelor's Degree in Information Technology, Computer Science, or a related field, or relevant work experience required

7-10 years of experience in Information Technology or a relevant functional area

4+ years of experience in a management position required

Ability to travel to SHI, Partner, and Customer Events

Ability to travel 25%

The estimated annual pay range for this position is $225,000 - $285,000, which includes a base salary and bonus / commissions. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity - M / F / Disability / Protected Veteran Status