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Part-Time Customer Service Representative
Part-Time Customer Service RepresentativeDayton Freight • Lebanon, TN, US
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Part-Time Customer Service Representative

Part-Time Customer Service Representative

Dayton Freight • Lebanon, TN, US
[job_card.30_days_ago]
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  • [job_card.part_time]
[job_card.job_description]

Overview

This is a Part-Time position.

Monday - Friday, 4 : 00 PM - 9 : 00 PM

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • 401(k) plan, Company Match

Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

    • May be asked to assist with :

  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling

    • Qualifications

  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills
  • Legally eligible to work in the United States
  • Must be at least 18 years of age
  • Fluent in English

    • Benefits

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • 401(k) plan, Company Match
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