Job Description
Job Description
Job Summary : This position directs all activities of a single store location with responsibility for profit and loss. In coordination with District Manager and Sales Manager, establishes sales and profitability goals, manages proper fleet levels, is responsible for the effective leadership of branch employees, and drives a safety-first culture. Plans and establishes systems to control expenses at the branch location. Ensures high operational excellence standards, through equipment availability and reliability to customers.
The incumbent in this position is expected to model the following practices daily : 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal / external resources; 3) Participate in ongoing self-development.
What can Texas First Rentals offer you?
A competitive salary, commensurate with your experience and competencies.
A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program.
A Tuition Reimbursement program to support the pursuit of accredited college courses.
An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.
Essential Functions :
- Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
- Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values-Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
- Manages branch operations and personnel
- Assists with equipment demonstrations and technical support
- Drives Sales and Marketing initiatives, market share, and customer retention
- Establishes high safety standards for audits, training, and compliance with State, Federal, OSHA, and DOT regulations, drug and alcohol testing, and the safe equipment maintenance program within the branch
- Recruits, trains, develops, and retains qualified employees; Communicates job expectations and fosters a climate conducive to optimizing performance and outcomes
- Supports the Sales Manager and Outside Sales Representatives by providing a thorough understanding of market conditions, including current customers, potential customers, and competitors for assigned territory
- Responsible for the product quality of the branch to include, including equipment, on-time deliveries, service response, showroom, etc.
- Plans, directs, and coordinates all rental equipment operations within the branch. Supervised
- Fosters a customer-focused approach to operations, sales, and service
- Reviews product offering and works with support departments to optimize profitable market share growth and financial performance
- Ensures accurate financial reporting and budget preparation
- Driven and results-oriented; business development and KPIs to meet corporate targets
- Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
- Performs other duties as assigned
Knowledge, Skills, and Abilities :
Strong technical aptitude and understanding of construction equipment and rental industryKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systemsKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resourcesKnowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial dataKnowledge of machines and tools, including their designs, uses, repair, and maintenanceUses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problemsExceptional attention to detailCoaching / mentoring experience with branch personnelExcellent oral and written communication skillsFirst-class presentation skills after both small and large groupsExceptional organizational, time management, and multi-tasking skillsAbility to work with all levels of personnel within the organization and customer operationsThe ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objectsAbility to understand the implications of new information for both current and future problem-solving and decision-makingAbility to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accuratelyAbility to interpret extensive technical instructions in mathematical or diagram form and understand several abstract variablesAbility to work independently and within a team in a fast-paced, high-volume environment with emphasis on accuracy and timelinessAbility to read, analyze, and interpret professional journals, technical procedures, or governmental regulationsAbility to listen to and understand information and ideas presented through spoken words and sentencesEducation and Experience :
High school diploma or equivalent required; Bachelor’s degree in Business Management, Administration, or Construction Management preferredFive or more years of experience in business management and / or operational management with increasingly progressive job scope and responsibilitiesThree to five years of retail or store management experienceProficiency in MS Office, with an emphasis on Excel and Outlook, and the use of computer applicationsSupervisory Responsibilities :
Responsibilities include, but are not limited to, interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Travel :
Up to 30% travelValid driver’s licensePhysical Requirements :
This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.This role frequently communicates with others, must be able to exchange accurate information in these situationsThis role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machinesMust be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigueFrequently moves materials or equipment weighing up to 50 poundsConstant movement and use of limbs; this position requires good manual dexterity, coordination, and staminaAscend / descend with gradual or continuous progress by oneself, using both hands and feet, and climb up and downa ladderBe able to safely maneuver and work underneath equipmentRoutinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect workSafety training required; PPE required outside of office / parking lot areaWork Environment :
This job is generally performed in a professional office environmentOccasionally works outdoors and may be exposed to weather extremes conditions that including inclement weather, heat, cold, and humidityNoise level may be loud at timesExposure to small quantities of chemicals, steam, high-pressure water, and high-speed rotating equipmentOn occasion, time spent in confined spaces and high places.Frequently works at fast pace with unscheduled interruptionsDisclaimer :
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
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