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Automotive Service Advisor
Automotive Service AdvisorBerman Auto Group • Chicago, Illinois, USA
Automotive Service Advisor

Automotive Service Advisor

Berman Auto Group • Chicago, Illinois, USA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Berman Subaru of Chicago is looking to add an experienced Service Advisor to add to the team!

Location : Chicago IL (60641)

Job Title :   Service Advisor

Schedule : Full Time; Monday-Saturday

Pay : Earn $100000 a year! (Commission position)

Company Benefits :

  • Competitive PTO Policy
  • Multiple Low-Cost Medical Insurance Options
  • Low-Cost Dental Vision & Life Insurance Options
  • Short Term & Long Term Disability
  • PAID Training
  • 401K Retirement Savings Plan
  • Automotive Service & Sales Discounts
  • Outlined Career Path and Opportunities for Advancement

Job Responsibilities

  • Greet customers promptly and courteously upon arrival at the service drive
  • Obtain customer and vehicle information
  • Listen attentively to customers concerns and accurately document their vehicle service needs
  • Determine and recommend necessary maintenance based on age mileage and history of the vehicle.
  • Prepare a complete and accurate estimate of cost for labor and parts.
  • Keep customers informed of the status of their vehicle repairs and address any questions or concerns they may have
  • Comfortably and clearly explain all completed work and charges to the customer
  • Coordinate service appointments and ensure timely completion of service orders
  • Collaborate closely with service technicians parts department and other dealership personnel to ensure efficient workflow and customer satisfaction

    • Qualifications :

  • At least 1 year of Service Advisor experience within a dealership
  • Strong interpersonal skills with the ability to build rapport and establish trust with customers
  • Excellent communication skills both verbal and written
  • Detail-oriented with the ability to accurately document service requests and recommendations
  • Proficient computer skills and familiarity with automotive service software systems
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Knowledge of automotive systems and repair procedures is a plus
  • Clean driving record and valid drivers license (3 yr min)
  • Must be willing to submit a background screening

    • Additional Information :

    All your information will be kept confidential according to EEO guidelines.

    We are an equal opportunity employer and prohibit discrimination / harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

    Experience : years

    Vacancy : 1

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