Virtual Assistant - Remote

Job Description

Job Description

Summary : Anova Care, a provider of home care, home health, hospice, and palliative care services, is looking for an ANP to join our rapidly growing palliative program. This role will start as part-time and possibly transition to full-time as patient census grows. Anova Care is committed to providing opportunities for professional growth and advancement, ensuring that our team members feel supported in their careers. Joining Anova Care means becoming part of a compassionate, dedicated team focused on making a difference in the lives of our patients and their families, all while advancing your career in a rewarding environment.

This is a fully remote position, offering the flexibility to work from the location of your choice. As our Remote Administrative Assistant, you will be the first point of contact for our patients, providing exceptional customer service and ensuring the smooth operation of our administrative tasks.

Responsibilities :

• Answer incoming phone calls from patients, addressing their inquiries with professionalism and empathy.
• Schedule patient appointments, ensuring accuracy and efficiency.
• Verify patient insurance coverage and eligibility.
• Collect and update patient demographic and medical information in our electronic health record (EHR) system.
• Manage patient communication, including appointment reminders and follow-up calls.
• Process patient payments and handle billing inquiries.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Collaborate effectively with other team members to ensure seamless patient care.
• Perform other administrative tasks as assigned.

Qualifications :

Preferred Qualifications :

Benefits :

Job Types : Full-time, Part-time, Temporary, Temp-to-hire

Pay : up to $69,000.00 to $125,000.00 per year

Benefits :

Medical Specialty :

Work Location : Remote