Technical Account ManagerVirtualVocations • Laredo, Texas, United States
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Technical Account Manager
VirtualVocations • Laredo, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Technical Account Manager to oversee a portfolio of customers and ensure they realize the full security value of the AI MDR platform.
Key Responsibilities
Serve as the primary technical point of contact and maintain a Customer Success Plan
Lead technical check-ins, platform reviews, and proactively monitor account health
Guide customers through onboarding and ongoing optimization of their tech stack
Required Qualifications
4+ years in technical account management, cybersecurity engineering, or customer success in a relevant environment
Solid knowledge of threat detection and response, SIEM, EDR / XDR, and cloud security
Ability to communicate technical complexity to diverse audiences
High autonomy and organizational discipline across a multi-account portfolio
Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field
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Technical Account Manager • Laredo, Texas, United States
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