Field Service Technician - Heavy Equipment

Description

***Experience Required*** Holt CAT, the largest Caterpillar dealer of heavy equipment in the United States, is seeking an experienced Field Service Technician for the Fort Worth / Bridgeport Texas Region. The Field Service Technician's primary role is to conduct exceptional field service repairs, which include addressing problems such as pumps, hydraulics, engines, transmissions, HVAC, and electrical issues on heavy equipment like dozers, backhoes, front-end loaders, and excavators. Hours for this position will be Monday thru Friday 7am to 5pm, must be able to work overtime. Must have a valid driver license and a good driving record. Related construction equipment experience is required for this role. Must be able to obtain a CDL Class B.

What can HOLT offer you?
A competitive salary, front-loaded PTO, 401k matching plus a profit-sharing plan, comprehensive health care benefits, tuition reimbursement, wellness rewards, gym discount, an amazing employee development program with a department devoted to your professional development allowing you to grow your skills and build your competencies to prepare you for future opportunities at HOLT, and much more! T

Education and Experience:

• No Less than 4 (Four) years of diesel-powered heavy construction equipment repair experience in a field environment preferred
• CATERPILLAR Dirt Machinery Experience Required
• Ability to troubleshoot, diagnose, and repair equipment using electronic and manual equipment to determine failure.
• Able to document all work orders properly
• Must be able to troubleshoot and diagnose Tier 4 systems.
• Must b able to troubleshoot and diagnose EGR systems
• MSHA certification preferred
• Air conditioning certification preferred
• Crane/Rigger certifications preferred
• High school diploma or equivalent preferred

• Graduation from a diesel technology program preferred

Additional Requirements:

• Valid Driver's license required
• Ability to obtain a valid Commercial Driver's License (CDL) and must have an acceptable driving record
• Must have all required mechanic hand and pneumatic tools (metric/standard)
• Travel required with a possibility of an overnight stay

Essential Functions:

• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs advanced repairs and advanced troubleshooting offsite with minimal supervision
• Performs advanced troubleshooting and advanced diagnoses of equipment malfunctions and failures
• Removes and installs parts, disassembles and assembles basic components
• Tests, makes adjustments and verifies proper operation of all repairs and adjustments
• Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, tools, and vehicle in a good, clean, and working order
• Communicates job progress to supervisor and customer as needed
• Completes assigned jobs and task to meet flat rate time and re-work standards
• Works overtime as required by workload and customers' needs
• Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
• Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Knowledge, Skills, and Abilities:

• Knowledge of safe work procedures and practices
• Moderate to Expert knowledge of equipment and tools, including their designs, uses, repair, and maintenance
• Moderate to Expert knowledge of hydraulics, transmissions, engines, undercarriage, and electrical
• Proficient with current computer software, related hardware, and basic knowledge of machine electronic systems
• Exceptional skills in customer service
• Advanced diagnostic and troubleshooting skills, Knowledge of CAT ET and CAT SiS 2.0 preferred
• Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources
• Operation and control skills of equipment or systems
• Equipment selection skills to determine the kind of tools and equipment needed to do a job
• Ability to communicate clearly and effectively, both verbally and in writing
• Ability to operate a crane and forklift, and obtain required certifications/licenses
• Ability to meet deadlines and work under fast-paced, time-constraining circumstances
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects

Physical Requirements:

• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Frequently moves materials or equipment weighing up to 80 pounds
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet, and climb up and down ladders and/or equipment
• Be able to maneuver safely and work underneath equipment
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

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Qualifications
Behaviors Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Team Player - Works well as a member of a group
Functional Expert - Considered a thought leader on a subject
Motivations Self-Starter - Inspired to perform without outside help
Goal Completion - Inspired to perform well by the completion of tasks
Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
Education Technical/other training of Engineering-Mechanical (preferred)
Technical/other training of Diesel Mechanics (preferred)
Licenses & Certifications Electronic T/S (preferred)
General Engines (preferred)
Commercial Engines (preferred)
Engine Diagnostics (preferred)
Failure Analysis - Lvl 1 (preferred)
Driver's License (preferred)
Applied Failure Analy I (preferred)
785-789 Off Hwy Trks (preferred)
Advanced Gas + LBE (preferred)
Adv Eng Controls & T/S (preferred)
Caterpillar Certificates (preferred)
Skills

Repair-Hydraulic (preferred)

Troubleshoot-Equipment (required)

Repair-Equipment (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.