Field Service Technician

Job Description

Job Description

Description :

The Field Service Technician is responsible for providing project management support to all aspects of project life cycles. The Field Service Technician is also responsible for scheduling and coordinating onsite activities from the initial onsite assessment to the final onsite Integrated Systems Testing (IST). The Field Service Technician will be working closely with the Service team, Project team, Accounting, Logistics and estimating to ensure all projects are designed and implemented with the highest quality and conformance to applicable standards.

Requirements :

General Responsibilities :

• Assist Director of Service to create project schedules to include equipment delivery, electrical subcontractor efforts and startup / testing activities.
• Maintain weekly schedules to ensure project milestones are achieved.
• Assist Director of Service in coordinating onsite efforts to include directing and organizing electrical subcontractor work, responding to field issues, and ensuring applicable codes and regulations are followed.
• Perform pre-job site visits to gather data for developing estimates and installation scopes of work.
• Review electrical plans and designs to confirm technical accuracy and identify any potential discrepancies or risks to the project. Seek clarification with estimating and create alternate solutions as required.
• Supervise onsite startup and / or commissioning of company supplied equipment.
• Plan, conduct and document onsite Integrated Systems Testing (IST) for company supplied equipment.
• Ensure all installations meet applicable standards.
• Equipment testing and maintenance of UPSs, ATSs, Battery Cabinets, PDUs, generators, and other electrical gear.
• Assist Logistics with timing of all equipment testing
• Ensure safety of personnel while testing
• Proper documentation of testing
• Testing and record reports of batteries
• Charging of batteries as needed
• Assist with minor repairs / installations in the office and warehouse
• Assist when needed for onsite supervision during replacement / install efforts at Client’s facility
• Assist Service Director as needed for onsite supervision
• Perform minor PMs on generators, ATSs, UPSs, CRACs, DC plants, and other critical equipment
• Other duties as required.

Expectations :

In this position, the incumbent is expected to have or possess :

Qualifications :

High school diploma, GED or equivalent required and three (3) or more years of full-time professional employment in related experience or a combination of education and experience from which comparable knowledge and skills are acquired. Knowledge of successful project management, purchase order management, vendor management, training and related testing procedures. Ability to travel by both car and air for the company. Possess a valid and unencumbered driver’s license. Ability to pass a criminal background, Department of Motor Vehicles and credit check.

Physical Requirements :

Physical strength / endurance to enable him / her to perform / participate in the following activities :