Client Service Coordinator

Overview

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­part-time Client Support Coordinator to join our team. This position will report to our agency located in Mansfield, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position, with the option to go into the Mansfield office. This role is part-time, 20 hours a week, Monday through Wednesday.

Responsibilities :

• Processes client new hires, terminations and change forms.
• Processes employee enrollments, renewals, changes, and terminations for medical, dental, vision, life, disability, and other benefits programs
• Maintain / Update QC sheets.
• Process reconciliation from Reconciliation team
• 401(k), 403(b) Retirement Contribution report processing and tracking
• Assists in data entry and maintenance of client employee information as instructed by the Client Account Managers
• Utilize internal tracking system to retrieve work in priority order.
• Enter work into internal tracking system.
• Performs general administrative support for Client Services department as needed
• Back-up for answering HRK main number

Qualifications :

Benefits :