Operations Coordinator, EXCEL Program Twin Cities OrthopedicsRevo Health • Eagan, Minnesota, USA
Operations Coordinator, EXCEL Program Twin Cities Orthopedics
Revo Health • Eagan, Minnesota, USA
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[job_card.job_description]High School diploma GED or equivalent Past work experience in a healthcare environment required Basic knowledge of medical terminology required Customer Service experience required Actual starting pay will vary based on education skills and experience. We offer a comprehensive Medical Dental & Vision Plan Maternity Bundle 401K with Profit Sharing Tuition Reimbursement Gym & Car Rental Discounts - to learn more clickâ here . â Comply with company policies procedures practices and business ethics guidelines. Complete job required training. Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.) Demonstrate prompt and reliable attendance Work in the clinic office or surgery center during business hours Travel independently throughout the clinic office or surgery center (which may include movement from floor to floor); frequent bending lifting standing stooping or sitting for long periods of time may be required Work at an efficient and productive pace handle interruptions appropriately and meet deadlines Communicate and interact in a respectful and professional manner Prioritize workload while being flexible to meet the expectations of the daily operations Apply principles of logical thinking to define problems establish facts and draw valid conclusions Understand and execute a variety of instructions Effectively operate equipment and communicate on and operate the phone system Work independently with minimal supervision Travel to other work locations if required Integrity- Do the right thing and take responsibility for what you do and say Service - Consistently contribute to deliver an exceptional experience Quality - Act with high purpose committed effort and skillful execution to exceed expectations Innovation- Identify progressive solutions that improve service teamwork efficiency and / or effectiveness Teamwork - Be a part of the whole; support each other positively Clinic / office / surgery center setting Infinite Health Collaborative (i-Health) is an Equal Opportunity / Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here : position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
The Operations Coordinator will manage Care Suites in the day-to-day operations Excel. The Operations Coordinator will work collaboratively with the EXCEL nurses therapists surgeon care teams and with health care providers in coordination and facilitation of services within the episode of care.
This is a part-time role .75 FTE Monday - Thursday 8 : 00 AM - 3 : 30 PM occasional Friday s during QT 4 out of our Eagan EXCEL Care Suites.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.
Essential Functions :
- Coordinate patient suites in conjunction with nursing staff
- Coordinate patient admission and discharge times and communicate with staff
- Collaborates with other disciplines to maximize patient outcomes and ensure a smooth flow of the Excel experience
- Answers phones greets patients and providers and provides administrative support for physicians and nurses
- Process patients admissions / discharges
- Update patient satisfaction and outcomes score to patient files
- Maintains flow of the care suites
- Responds effectively to unpredictable situations
- Able to multitask effectively in a high stress and fast paced environment both autonomously and a team
- Assist with preparing charts for upcoming patients
- Data entry in the EXCEL Case Management System as applicable
- Orders and maintains department supplies and equipment
- Coordinates with medical professionals regarding patient follow-up care
- Maintain cleanliness organization and supply inventory in patient room
- Coordinates location transfers of patients
- Collaborates with ASC discharge team for patient hand-off
- Collaborates with / informs Leadership of changes in staffing requirements
- Turnover rooms to support patient discharges and admissions
- Any and all other duties as assigned
Education and Experience Requirements :
Benefits & Compensation :
Essential Requirements :
Ability to :
Performance Expectations i-Healths Core Values :
Environmental Conditions :
Notes :
Required Experience :
IC
Key Skills
Project / Program Management,Program Management,Developmental Disabilities Experience,Organizational skills,Data Collection,Meeting Facilitation,Utilization Review,Administrative Experience,Program Development,Public Speaking,Supervising Experience,Social Work
Employment Type : Full Time
Experience : years
Vacancy : 1
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