A company is looking for a Service Delivery Associate Engineer.
Key Responsibilities
Apply network configurations to hardware and ensure connectivity for customer installations
Provide technical support and troubleshooting assistance to customers during onboarding
Manage system incidents, document issues, and perform routine maintenance tasks
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
1-2 years of experience in technical support or IT roles, preferably in the software industry
Understanding of network protocols (TCP / IP, DHCP, DNS) and ability to configure network hardware
Knowledge of wireless technologies and Linux-based commands for device configuration
Familiarity with incident management tools and practices
Service Engineer • Tamarac, Florida, United States