The Information Technology (IT) Program Analyst will support the planning coordination delivery and continuous improvement of technology systems across our portfolio. The IT Program Analyst is responsible for decomposing complex business requirements into detailed use cases and technical specifications that developers can execute without ambiguity. This role partners closely with IT engineering operations finance and customer-facing teams to ensure technology initiatives are delivered on time within scope and aligned with business priorities. This role involves applying strong analytical and problem-solving skills to complex challenges. working in a fast-paced evolving environment and delivering work independently while driving alignment across teams.
Job Responsibilities :
- Act as the organizations point of accountability on use case authorship and business requirements converting loosely defined business requests into actionable technically precise user stories
- Create process flows sequence diagrams and data mapping documents to illustrate how data moves between internal systems and third-party Application Programming Interfaces (APIs)
- Contribute to the development and ongoing refinement of a long-term IT roadmap encompassing both internal corporate systems and customer-facing platforms needed to meet lease commitments
- Lead technical grooming sessions with development and engineering resources to estimate effort forecast lead time and cost identify technical blockers and ensure the systems backlog is ready for development
- Conduct comprehensive interface testing and data validation upon delivery of a system or system capability validating that system output matches business logic
- Support IT operational readiness for new data center launches and ensure alignment between systems availability and broader data center construction and operations timelines
- Establish and improve IT program management processes standards and governance
- Coordinate ingestion of IT requirements or systems improvements from customers and oversee translation of those requirements into customer-facing applications
- Support change management and communication plans for new systems and tools
The candidate will have experience and practical expertise in the following :
Basic Qualifications
Bachelors Degree in Computer Science Information Technology Computer Engineering Business or a related field3 years of experience in IT program management IT operations business systems analysis or a related analytical role3 years of experience with Microsoft Office3 years of experience building IT frameworks and systems from the ground up3 years of experience coordinating cross-functional programs involving both technical and business groups3 years of experience with program and project management tooling3 years of experience with IT governance risk management budgeting and cost analysis for IT program development and executionPreferred Qualifications
Experience in a start-up and / or rapidly scaling companyExperience supporting data center operations or other mission-critical businessFamiliarity with Agile Software Development Lifecycle (SDLC) methodExceptional written and verbal communication skills with ability to present to technical and non-technical audiencesAbility to ingest complex business and technical requirements and translate them into actionable plansExpected Salary Range : $60000-$90000 base salary plus annual bonus
Travel : This role includes up to 20% domestic and international travel.
Fleet Data Centers employees enjoy competitive compensation and comprehensive benefits including 100% employer-covered medical dental and vision insurance a 401K program standard paid holidays and unlimited PTO.
NOTE : This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the organizations ongoing needs.
Fleet Data Centers is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age race color religion sex national origin sexual orientation gender identity disability or veteran status. If you need assistance applying for any of our open positions please contact us at .
Required Experience :
IC
Key Skills
Project / Program Management,Program Management,Data Collection,Military Experience,Microsoft Powerpoint,Earned Value Management,Sharepoint,Microsoft Project,Budgeting,DoD Experience,Financial Management,Contracts
Employment Type : Full-Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 60000 - 90000