Data and Reporting Analyst - Prospect Development

Great benefits. Competitive pay. We know these are some of the things people look for in a job .

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as :

• A flexible hybrid work schedule (three days in the office, two days' work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

The Wounded Warrior Project (WWP) Data and Reporting Analyst will support the Major Giving teams by producing and maintaining reports, providing technical assistance, and analyzing data to identify trends that inform Major Giving strategies. This position will work with teammates to ensure balanced donor portfolios, fostering an effective stewardship and cultivation cycle. The Data and Reporting Analyst will also aid in identifying tools and resources that enhance team efficiency, manage external resources, and support data-driven decision-making across the Major Giving function.

DUTIES & RESPONSIBILITIES

Perform essential administrative tasks, including generating reports and dashboards, managing workflows, and executing routine processes. Develop tools, such as reports and dashboards, to continuously monitor data accuracy.

Conduct data imports and fulfill ad-hoc data requests; perform data integrity and manipulation tasks like merging duplicate records and assigning ownership to existing accounts and contacts.

Support CRM management by ensuring adherence to business rules, collaborating with development managers to maintain accurate and consistent data entry.

Create and run complex queries, generate reports, mailing lists, and data exports to support fundraising and outreach efforts on a routine and as-needed basis.

Assist in developing and delivering end-user training sessions for the major gifts team (and other relevant teams) in collaboration with third-party software vendors.

Provide day-to-day end-user support, offering coaching, guidance, and troubleshooting for teammates on Salesforce, reporting, and data management best practices.

Build effective, collaborative relationships with WWP teammates across departments, including Communications, Marketing, Programs, and Resource Development, to support cross-functional donor engagement initiatives.

Develop and maintain reporting dashboards for Major Giving leadership and teammates to identify trends, uncover opportunities, and shape strategy.

Support portfolio management efforts by updating account moves and assisting teams with portfolio transitions.

Safeguard data integrity by identifying duplicates and correcting gift and soft-credit records as needed.

Create and maintain comprehensive documentation on business processes, workflows, and training materials. Support the database team and external vendors with trend analysis and forecast modeling.

Contribute to reporting improvements and system enhancements in collaboration with appropriate teams.

Regularly communicate project updates, findings, and trends with key stakeholders and team members.

Effectively articulate, verbally and in writing, WWP's history, mission, vision, and programs to potential funding sources.

Attend and actively participate in required training and / or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture / team based training, or departmental huddles.

Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

Strong business acumen with the ability to monitor, compile, and analyze data to guide decision making.

Highly developed interpersonal skills, with the ability to interact effectively with vendors and partners.

Proven documentation skills with the ability to clearly outline and record processes.

Excellent communication and presentation abilities, adept at conveying complex technical information and requirements to both teammates and leadership.

Strong database management and querying skills.

Excellent quantitative and qualitative analysis skills with the ability to interpret data, draw conclusions, identify trends and issues, and diagnose root causes.

Strong attention to detail with the ability to prioritize, delegate, and ensure timely completion of objectives.

Skilled in communicating technical information clearly to teammates and leadership, and in synthesizing large data sets into concise, user-friendly formats for Development team use.

Strong organizational and time-management skills, with proven flexibility to adapt to shifting priorities while maintaining accuracy and attention to detail.

Ability to handle confidential information with discretion and tact.

Proficiency in using Microsoft Office, (e.g., Word, Excel, Outlook, Project, PowerPoint).

Proficiency in managing Salesforce objects and building Lightning Reports.

High energy level. Self-starter; willing to take initiative.

Unequivocal commitment to the highest standards of personal and business ethics and conduct.

Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

Two years of experience in data analysis, reporting or CRM management in a nonprofit, fundraising, or development setting.

One year of experience with Salesforce NPSP.

Preferences

Three years of experience in data analysis, reporting or CRM management in a nonprofit, fundraising, or development setting.

EDUCATION

Requirements

Bachelor's degree. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.

Preferences

Bachelor's degree in data analytics, data science, business, computer science, or related field.

CERTIFICATIONS & LICENSURE

Requirements

None.

Preferences

Salesforce Certified Platform Administrator Certification.

WORK ENVIRONMENT / PHYSICAL DEMANDS

General office environment; temperature controlled.

Sitting for extended periods.

Up to 10% travel.

We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical / Prescription drug, Dental, Vision, Life / AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program and Bereavement Leave.

For Chicago, IL Applicants : The estimated hiring range for this position is between $65,945 - $82,432 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

#LI-HYBRID

Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note :

Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."