Data Entry Specialist (SAP and Salesforce)

Data Entry Specialist, Mi Business Operations

The Data Entry Specialist, MI Business Operations is a member of the FUJIFILM Healthcare Americas Corporation (HCUS) Medical Informatics (MI) team with overall responsibility for entering, validating, and maintaining accurate data related to customer support contracts and associated assets within enterprise systems. This role ensures that agreements, renewals, and asset records are correctly linked and up to date to support billing, reporting, and service delivery. The position requires careful attention to detail, familiarity with contract and asset hierarchies, and coordination across operations, finance, and service teams. This position reports to the Manager, MI Operations.

At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles."

Job Description

Duties and Responsibilities :

• Enter and update support contract data in ERP, CRM, or contract management systems.
• Establish, link, and maintain customer assets under support contracts, ensuring accurate relationships between serial numbers, product IDs, and contract terms.
• Verify contract start and end dates, coverage levels, and entitlements for each asset.
• Perform periodic audits of data to ensure alignment between contracts, service records, and billing systems.
• Process contract renewals, amendments, cancellations, and terminations according to approved procedures.
• Collaborate with operations to resolve discrepancies in asset or contract data.
• Maintain accurate digital and physical records following company data governance policies.
• Generate reports and dashboards to support KPI tracking (e.g., contract coverage rates, active asset counts).
• Support process improvements that enhance data quality and system integration related to contracts and assets.
• Monitor, manage, and respond to email inquiries in shared mailboxes.

Qualifications :

Preferred Experience :

Physical Requirements :

Travel :

EEO Information : Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information : If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department.

Job Locations US-Remote