Billing Analyst

Billing Analyst Opportunity

We are looking for a detail-oriented Billing Analyst to join our team in Atlanta, Georgia. In this long-term contract position, you will play a key role in ensuring accurate and efficient billing processes for key accounts, while also managing collections and maintaining strong customer relationships. This is an excellent opportunity to contribute to the financial operations of an organization and work collaboratively with internal and external stakeholders.

Responsibilities

• Prepare and process daily invoices for key account customers, adhering to contractual terms and conditions.
• Verify the accuracy of special billing rates and ensure compliance with customer agreements.
• Upload invoices to third-party billing platforms and provide required documentation, such as work orders, purchase orders, and time tickets.
• Monitor invoice statuses in third-party platforms, resolving rejected invoices and addressing holds promptly.
• Collaborate with key account managers and district offices to resolve invoice disputes and ensure timely resolutions.
• Communicate with customers to address discrepancies, investigate complaints, verify charges, correct errors, and confirm payment dates.
• Provide statements of account and other billing details to customers, account managers, and relevant personnel upon request.
• Drive improvements in accounts receivable aging and bad debt expense metrics.
• Escalate unresolved disputes to management when necessary.
• Utilize Excel functions such as pivot tables and VLOOKUPs for data analysis and reporting.

Requirements

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract / temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract / temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2025 Robert Half. An Equal Opportunity Employer. M / F / Disability / Veterans.