Case Manager

• Serve as an active part of the San Joaquin Valley Veterans (SJVV) case management team and carry out all required responsibilities as needed.
• Manage a caseload of participants.
• Create individual plans per the Veteran’s Plaza handbook phases, monitor and update plan weekly, and have exit plans per client.
• Work with case managers at SJVV for supportive services.
• Participate in clinical staffing decisions regarding current strengths and resources and the need for additional resources.
• Conduct assessments and coordinate referrals and placements of eligible clients to appropriate programs and facilities.
• Educate and refer individuals to community agencies and businesses that appropriately address needs for food, shelter, clothing, employment, transportation, etc.
• Assist residents with establishing or re-establishing support systems within their community.
• Act as advocate on behalf of the resident to improve access to needed community services.
• Practice, conduct and improve upon current curriculum including house meetings, Life Skills groups, money management and parenting classes.
• Prepare Per Diem billing for VA and work closely with Project Liaison at VA Homeless Office.
• Coordinate and partner with community resources to promote the wellbeing of the women veterans (i.e., WestCare, Fresno County, VA, Vet Center, FMCoC).
• Provide supportive counseling to residents through one to one and group meetings.
• Maintain facility within safety codes, food supply, furnishings; create atmosphere of learning and empowerment Ensure resident safety and wellbeing and monitor that resident needs are being met.
• Administer urine testing for drug/alcohol levels and report results to Director and VA Project Liaison.
• Complete documentation of services on provided forms in a timely manner.
• Provide input into the patient’s treatment needs and disposition.
• Develop and maintain working knowledge of available community resources and act as liaison.
• Assist other WestCare staff as needed in a collaborative manner to promote cooperation and portray a professional image to the community. Promote "Veteran’s Plaza" into the veteran community through various resources such as public speaking, websites, articles, emails, and personal networking.
• Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and
• Perform all other duties as assigned.

• Ability to work collaboratively with others in a manner that is pleasant and professional.
• Ability to work well in a team environment.
• Ability to exercise good judgment and discretion.
• Ability to operate and document in Microsoft Word, Excel and Outlook program formats.
• Ability to respond as needed to crisis situations in an efficient manner.
• Ability to complete work tasks within scheduled work hours.
• Demonstrated ability to work with the client
• Willing to seek out new work projects and contribute ideas and efforts to the constant improvement of WestCare services.
• Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
• Professional appearance and demeanor.
• Must be sensitive to populations served.
• Military/Veteran preferred.
• Must be able to successfully obtain and maintain a criminal background clearance
• Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required.
• Ability to obtain and maintain a criminal history background check.
• During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.
• CPR Certification, First Aid Certification, and an annual Tuberculosis test.

• Graduation from an accredited four-year college with a degree in social work or related field is preferred. Will accept experience on a year for year basis in lieu of education.
• High School Diploma or equivalent is required.

• Not Applicable for this position.

• Work is primarily performed in a residential office setting located on the site of GPD program.
• Some outdoor activities may be required.
• Work varied shifts, including weekends and holidays.

Who We AreSince 1973, WestCare has provided health and human services with a commitment to delivering high-quality and cost-effective services that empower people to transform their lives.THE MISSION.We are resolutely dedicated to the populations we serve, as well as our employees, and actively promote the wellness and empowerment of individuals, their families, and their communities.Our MissionWestCare empowers everyone with whom we come into contact with to engage in a process of healing, growth, and change benefiting themselves, their families, co-workers, and communities.Where Do We Serve?Proudly serving sixteen states, three U.S. territories, the Dominican Republic and the Republic of PalauWhat Do We Do?We're a family of nonprofit organizations that provide a wide range of health and human services to improve the lives of those in our communities. Our service domains include:Mental Health & WellnessTreatment & RehabilitationCriminal JusticeVeteran ServicesHousing OpportunitiesEducation & PreventionDomestic ViolenceEmergency Support