Community Partnership Specialist

• Build and maintain strong relationships with partner organizations and serve as the primary point of contact through routine communication (i.e. meetings, calls and emails) as well as event participation
• Serve as a liaison between potential clients and referral contacts to guide them through the process
• Stay up to date on JVS programs, and seek out feedback from program teams to aid in developing new partnerships and improving referral systems
• Support and promote the mission and philosophy of JVS both internally and outside the agency
• Work effectively with other program and administrative staff

• Troubleshoot unsuccessful referrals and make system adjustments when possible
• Seek out and develop new partners for emerging service needs
• Ensure all key data is entered into relevant data tracking systems is accurate and complete
• Develop and achieve metrics and assist in the creation of regular program performance reports to JVS leadership, funders, and other stakeholders
• Generate strategy and solutions in response to unforeseen and planned changes, setbacks, and challenges

• Create and maintain a tracking document of community contacts, and update when point of contact changes
• Communicate effectively verbally and in writing with compassion and professionalism
• Participate in meetings, in-service training, team-based projects, committees
• Communicate regularly with Supervisor to ensure smooth delivery of services
• Exercise discretion in handling confidential information
• Perform other duties as assigned or requested

• Bachelor’s Degree in Communications, Business/Marketing, Human Resources, Human services, social work, Education, or related field, or equivalent (4 years) experience
• 3+ years of community engagement experience, ideally in the Greater Boston area
• Bilingual, bicultural preferred
• Working knowledge of adult education, social service and/or workforce development organizations in the Greater Boston area preferred
• Excellent relationship building skills, including the ability to interact with a diverse range of colleagues
• Excellent customer service skills and ability to interact with and assist a multi-cultural customer base, including those with low levels of English proficiency and limited educational backgrounds
• Demonstrated success in partnership building
• Demonstrated success in performance tracking, maintaining a contact database, or similar
• Proficiency in Microsoft 365 suite
• Ability to define and prioritize goals and objectives
• Ability to work independently and as part of a team

• Accountability and Results Focused
• Adapting to Change
• Building Relationship, Collaboration and Teamwork
• Cultural Competency and Respect
• Communication Skills
• Initiative
• Planning and Organizing
• Promotes External Relations
• Provides Exceptional Customer Service

• Instructional planning
• Instructional delivery
• Progress reporting /tracking
• Student skill attainment
• Promotes Agency
• Initiative
• Building Relationships, Collaboration and Teamwork
• Adapting to Change
• Accountability and Results Focused
• Communication Skills
• Cultural Competency and Respect
• Planning/Organizing

Jewish Vocational Service (JVS) is a non-profit, non-sectarian agency that is one of the largest providers of workforce development services in Greater Boston. Our mission is to: Empower individuals from diverse communities to overcome barriers to employment and begin building careers. Establish partnerships with employers to hire and train productive workforces.