Customer Care Representative (Avail)

Customer Care Representative (Avail) at Realtor.com

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. This role will align with the Avail team, a part of the realtor.com network. Avail offers a software platform with a complete set of tools, guidance, and best in class educational content providing landlords with everything they need to be confident and professional. Are you a people expert? Are you eager to create lasting impressions by using your ability to teach, empathize, and build relationships? At Avail, we are as passionate about our customers as we are about improving the rental process for everyone. In this role, you will be our customer's first point of contact, and you will have the opportunity to drive the value they find on the platform. We build our policies around our favorite company values- Customers Are Our North Star and People Are Our Foundation! If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Customer Care Representative (Avail) and help change the world of real estate, one home at a time.

Top Reasons to Apply :

• Make a meaningful impact by helping landlords and tenants navigate the rental process with confidence and ease.
• Grow your career in a fast-paced, innovative tech environment while building expertise in customer care and real estate solutions.
• Be part of a team that values both customers and people, where your voice, creativity, and ideas are heard and celebrated.

What You'll Do :

What You'll Bring :

How We Work :

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

How We Reward You :

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to :

Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal : finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, marital status, status as a disabled veteran and / or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.