Principal Product Manager - Technical, Alexa Communications

Alexa Communications Product Manager Role

The vision for Alexa is to be the world's best personal assistant. Such an assistant will play a vital role in managing the communication lives of customers, from drafting communications to coordinating with people on behalf of customers. At Alexa Communications, we're leveraging Generative AI to bring this assistant to life. If you're passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You will operate at the intersection of large language models, real time communications, voice and graphical user interfaces, and mixed reality, to deliver state of the art features for end customers. Come join us to invent the future of how millions of customers will communicate with and through their virtual AI assistants.

Key job responsibilities as a Principal Product Manager - Technical in Alexa Communications include building calling, texting, emailing, and sharing experiences, where Alexa acts as an agent to get things done for customers. This role is cross-functional you will work closely with engineering, science, design, business intelligence, operations, finance and executive teams to bring features to market and develop and grow business opportunities for Amazon. A successful candidate will be highly analytical, able to work effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that customers love.

As a product leader, you will :

• Own and define the vision, strategy, and product roadmap, manage tradeoffs and dependencies with key stakeholders, and execute on deliverables
• Work closely with the engineering, design, and science teams to develop an offering that will delight customers
• Drive product launches including working with business development, Alexa partner teams, public relations team, executives in other companies, and other product management team members
• Monitor the business and refine the roadmap

A day in the life will involve working with customers to understand the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, BRDs, and naming documents, iterating on product decisions with the Science and Engineering team, working with partners in solution architecture, legal, documentation, etc., thinking big to envision what is next, and exhibiting learn and be curious for different technologies, growth strategies, and market trends. On a daily basis, you will have a chance to work with everyone who makes products at Alexa successful, including senior leadership, engineers, business and sales experts, marketing, advocates, data scientists, content writers, and more.

Basic qualifications include 8+ years of product or program management, product marketing, business development or technology experience, a bachelor's degree, experience with feature delivery and tradeoffs of a product, experience owning / driving roadmap strategy and definition, experience with end to end product delivery, experience contributing to engineering discussions around technology decisions and strategy related to a product, and experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams. Preferred qualifications include experience working directly with engineers on product enhancements and experience in project management methodologies, business analysis, or process improvement.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants : Job duties for this position include : work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900 / year in our lowest geographic market up to $279,900 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits .