Position Overview :
The Assistant Manager Visual Merchandising supports the execution and adaptation of global visual strategies for the North America and Canada (NCSA) region, ensuring the MCM brand is consistently and creatively represented across all retail, outlet, and wholesale locations. Reporting to the Director of Visual Merchandising & Store Planning, this role plays a key part in shaping the in-store customer experience by translating global directives into compelling, localized visual presentations.
Key Responsibilities :
- Adapt Global HQ visual merchandising directives into tailored regional guidelines for NCSA.
- Develop monthly floor plans and zone-by-category layouts for all store types, including outlets and wholesale.
- Conceptualize innovative visual ideas and ensure alignment with the MCM brand identity.
- Provide timely feedback and photo recaps to stores, sharing results with the VM Director and cross-functional teams.
- Coordinate seasonal windows, lightbox imagery, in-store signage, and video content with global and local teams for synchronized launches.
- Manage vendor relationships, including bidding, budgeting, material selection, and production oversight.
- Oversee installations at key locations and provide guidance to Visual Ambassadors and Store Managers for non-local rollouts.
- Train and support Store Managers, Visual Ambassadors, and Wholesale Account Executives across East and West Coast markets.
- Conduct regular touchpoints with the VM Director to review visual execution, sales insights, and action items.
- Perform market visits, using store visit reports to assess execution, provide feedback, and maintain visual standards.
- Collaborate with Store Planning and Operations to ensure display elements and fixtures are in good condition.
- Partner with Retail Merchandising to analyze sales trends and develop creative merchandising solutions to drive business results.
- Track weekly and monthly sales performance to identify wins, gaps, and areas for strategic visual improvement.
- Work closely with Wholesale to understand each account’s needs and develop customized visual strategies.
- Modify and localize HQ showroom concepts for seasonal selling campaigns in the US market.
- Conduct regular visits and issue guidelines to key wholesale accounts.
- Collaborate with HQ and cross-functional partners (Store Planning, Ops, IT, Logistics) on all new openings and pop-up activations.
- Manage prop and mannequin orders, ensuring alignment with store layouts and fixture quantities.
- Review opening buys to confirm appropriate SKU assortment and visual merchandising setup.
- Maintain and replenish prop inventory across all store formats.
- Partner with Operations to coordinate repairs and fixture replacements as needed.
- Track usage and manage storage and distribution of VM tools, props, and décor elements.
- Partner with Marketing to plan and execute visual setups for in-store and off-site events.
- Source and manage temporary fixtures, props, lighting, and accessories.
- Support budget planning and manage expenses related to props, fixtures, décor, travel, and vendor services.
- Ensure adherence to annual budgets while maximizing visual impact.
- Conduct competitive research and trend analysis in the retail and visual merchandising space.
- Share findings with global teams to inspire future seasonal campaigns and localized adaptations.
Requirements
Experience & Key Competencies :
Minimum 5 years of hands-on corporate visual Merchandising experience in luxury, fashion or lifestyle retail.Experience in supporting store planning, fixture layouts and multi-door rollouts is a strong plus.Proficient in Microsoft Office (Excel, PowerPoint, Outlook) and Adobe Creative Suite (InDesign, Illustrator, Photoshop).Ability to manage multiple projects in a fast-paced, deadline-driven environment.Strong visual and creative eye with attention to detail and storytelling.Excellent written and verbal communication skills.Comfortable working cross-functionally and independently.Strong organizational and time-management skills.Ability to lift and move visual propsTravel frequently (up to 50%) and work early mornings / evening during floor sets and installations.Experience in vendor sourcing, cost estimation, and negotiation.Working knowledge of retail business KPIs and how visual merchandising drives performance.Flexible and solutions-oriented, with a collaborative mindset.This job description is not all-inclusive, and MCM Products USA Inc. reserves the right to amend this job description at any time. MCM Products USA Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work
Salary Description $ - $ per annum