Patient Benefit Representative

Now Hiring : Patient Benefit Specialist (Hybrid)

Are you passionate about supporting patients, improving access to care, and helping them navigate their healthcare journey? Adecco Healthcare & Life Sciences is seeking a Patient Benefit Specialist to join our team and make a meaningful impact in the lives of patients and healthcare providers.

This hybrid role is perfect for candidates with experience in healthcare benefits, patient services, nursing support, or patient engagement operations.

Location : Hybrid Cary, NC

Schedule : Monday-Friday, 9AM-6PM

Pay Rate : $21.00-$38.00 / hr. (based on experience)

Position Overview

As a Patient Support Specialist, you will play a vital role in delivering high-quality support to patients, physicians, and healthcare teams. You will provide telephonic patient counseling, assist with nursing interventions, and coordinate key services related to patient support programs.

This role uses a combination of web-based platforms, phone communication, and collaboration with multidisciplinary healthcare professionals.

Key Responsibilities

• Provide telephonic counseling and patient support, ensuring compassionate and accurate communication.
• Assist with nursing interventions and clinical guidance as allowed.
• Coordinate and deliver services tied to patient support programs, including reimbursement and benefits assistance.
• Interact with patients, physicians, and healthcare professionals on a routine basis.
• Follow established standard operating procedures and ensure compliance with all policies.
• Troubleshoot moderately complex issues using sound judgment within defined guidelines.

Qualifications

Join Adecco Healthcare & Life Sciences today and be part of a team that makes a lasting impact on patient care!

Apply now to be considered for this exciting opportunity.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria

Pay Details : $21.00 to $38.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.