Software Quality Assurance Engineer Remote

The application window is expected to close on : November 21, 2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received

Remote USA

Meet the Team

The Lifecycle Innovation and Optimization (LIO) team is a multifaceted group of people working on big ground-breaking, highly transparent initiatives and acquired company integrations. The Cisco.com Engineering team within the LIO organization is owning the charge on crafting a first-in-class digital experience for our customers and partners as they interact with our flagship corporate Cisco.com website, which is the largest and most visited digital platform supporting all stages of the lifecycle. We are at the epicenter of developing modern, cloud-native technologies, integrating various artificial intelligence tools & LLM models that allow us to stay agile and adaptable in a constantly evolving market. Pioneers in our field, Cisco.com Engineering team enables customers and partners to improve value with a simple, unified Cisco experience, driving accelerated time to impact.

Your Impact

Ensure software quality throughout the development lifecycle by creating test plans, performing various tests, and documenting defects to meet user expectations and project standards. Apply both manual and automated testing methods along with modern AI concepts / tools and techniques to create more efficient and intelligent testing processes.

Key responsibilities

Review requirements, develop test plan & test cases, identify risks, collaborate with developers to fix defects, and provide feedback on usability and functionality

Design, write, and maintain automated test scripts for various types of testing, including functional, regression, performance, and API testing

Use AI / ML techniques to enhance test automation, such as generating test cases, predicting potential defects, or updating test code for user interface changes

Build, maintain, and optimize scalable, reusable test automation frameworks and tools like Selenium, Playwright or Cucumber using scripting languages like Python, Java, or JavaScript

Integrate automated tests into Continuous Integration / Continuous Deployment (CI / CD) pipelines to provide rapid feedback to developers and accelerate release cycles

Accurately identify, document, and track software defects and work with development teams to ensure timely resolution

Build and implement test cases to assess the performance, scalability, and stability of the application

Analyze test results, conduct root cause analysis for recurring issues, and report quality metrics to program teams

Work with product managers, engineering teams, and other QA professionals to define testing strategies and ensure comprehensive test coverage.

Minimum Qualifications

A bachelor's or master's degree in Computer Science, Engineering, or a related technical field with 5+ years of QA experience

3+ years of experience testing Adobe Experience Manager (AEM), including AEM Sites and Assets and web technologies, and industry-standard test automation tools and frameworks, like Selenium, Cypress, Playwright

Familiarity with Content Management System (CMS) concepts such as components, templates, and personalization in AEM

Familiarity with AI and ML concepts, and experience working with generative AI / LLMs (GitHub copilot / Cursor / Windsurf) and Model Context Protocol (MCP) for test creation and integration

Direct experience with CI / CD tools such as Jenkins, GitLab, or GitHub Actions, and project tracking tools like Jira

Preferred Qualifications

Proficiency in one or more programming or scripting languages, such as Python, Java, or JavaScript

A proven understanding of QA methodologies, testing types, and the Software Development Process (SDLC) in an Agile environment / Scrum practices

Ability to thrive in a fast-paced, constantly evolving development environment

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and / or Canada :

The starting salary range posted for this position is $152,500.00 to $219,200.00 and reflects the projected salary range for new hires in this position in U.S. and / or Canada locations, not including incentive compensation

• , equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and / or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies :

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

Non-exempt employees

Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

Additional paid time away may be requested to deal with critical or emergency issues for family members

Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows :

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and

Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below :

New York City Metro Area :

$152,500.00 - $252,000.00

Non-Metro New York state & Washington state :

$135,800.00 - $224,400.00

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.