Rooms Experience Specialist (Part-Time) - New York Hilton Midtown

TheNew York Hilton Midtown ()is looking for a part-time Rooms Experience Specialist to join our team.

It's all about location in NYC and New York Hilton Midtown places you right in the heart of the action.With over 1,900 rooms and 150,000 square feet of banquet space, this property offers advancement opportunities, terrific benefits, and a space for you in the city that never sleeps!

The ideal candidate will have previous hotel experience, preferably in sales, marketing, front office, reservations, availability to work in-person (this is not a remote role), availability to work Monday to Friday between the hours of 9am and 5pm, experience using OnQ, PassKey, and Delphi.

Shift Pattern : Monday - Friday 9 : 00am - 5 : 00pm

Classification : Part-Time

Pay Range : $32.00 - $38.65 / hour

What are the benefits of working for Hilton?

Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace byGreat Place To Work US ()andFortune ()!

We support the mental and physical wellbeing of all Team Members so they can Thrive?personally and professionally?in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including :

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)??
• Go Hilton travel discount program?
• Supportive?parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education : ?Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development?
• Team Member Resource Groups
• Recognition and rewards programs
• _ _ Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. _

What will I be doing?

As a Rooms Experience Specialist, you would be responsible for managing both administrative and executive functions that support the Commercial Department. Acting as a key intermediary between customers and internal departments, this role ensures seamless communication and coordination to deliver exceptional group and room experiences.

Specifically, you would be responsible for performing the following tasks to the highest standards :

Guest & Client Communication

Group Reservations and Inventory Management

Sales, Groups & Catering Support

System & Software Proficiency

Administrative Support & Collaboration

Organizational Skills

#LI-LG1

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

Specifically, we look for demonstration of these Values :

H ospitality - We're passionate about delivering exceptional guest experiences.

I ntegrity - We do the right thing, all the time.

L eadership - We're leaders in our industry and in our communities.

T eamwork - We're team players in everything we do.

O wnership - We're the owners of our actions and decisions.

N ow - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes :

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

Job : Call Center and Reservations

Title : Rooms Experience Specialist (Part-Time) - New York Hilton Midtown

Location : null

Requisition ID : HOT0C5EM

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