Claims Adjuster

Description:

Aspire General Insurance Company and its affiliated general agent, Aspire General Insurance Services, are on a mission to deliver affordable specialty auto coverage to drivers without compromising outstanding service.

Our company values can best be described with ABLE: to always do the right thing, be yourself, learn and evolve, and execute. Join our team where every individual takes pride in driving their role for shared success.

What You'll Do

Under the close supervision of the Training Supervisor, the Claims Adjuster Trainee performs essential functions to develop the skills and knowledge required to investigate, evaluate, and resolve automobile claims. This entry-level position involves comprehensive training in a classroom setting and practical, on-the-job experience to ensure proficiency in all aspects of claims adjudication.

Responsibilities

• Successfully complete all assigned claims training programs in a classroom setting
• Engage actively in learning sessions, demonstrating a clear understanding of the material covered.
• Investigate automobile claims thoroughly to gather relevant information;
• Evaluate claims to determine their validity and potential payout based on policy terms and conditions.
• Resolve automobile claims efficiently and in a timely manner, ensuring customer satisfaction
• Ensure ongoing adjudication of claims within company standards, industry best practices and all state and federal regulations;
• Stay updated on changes in regulations and company policies
• Document all investigations, evaluations, recommendations, and action plans accurately
• Maintain detailed and organized records in the claims management system
• Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation;
• Communicate effectively with claimants, policyholders, and other stakeholders through written and verbal means
• Regular and predictable punctuality and attendance;
• Perform other duties as necessary to support the claims department and organizational goals

Requirements:

• A 4 year college degree or at least 1 year industry experience;
• Must have strong communication skills;
• Must have strong written communication skills;
• Must be able to multi-task;
• Must be able to pass a background check;
• Must have a disciplined approach to all job-related activities;
• Must have a solid foundation of personal organization, sound decision making and analytical skills, strong interpersonal and customer service skills;
• Ability to work in a fast paced environment while managing multiple priorities simultaneously;
• Ability to achieve targeted performance goals.
• Ability to develop excellent working relationships with staff, clients, Partners and outside agencies;
• Ability to communicate with others in an effective and friendly manner, one that is conducive to being a conscientious team member, fostering a spirit of good will, indicative of a professional environment and atmosphere;
• Ability to be a team player and work cohesively with other Company Partners and Companies staff to achieve company goals;
• Able to represent the company in a professional manner and contribute to the corporate image;
• Able to consistently provide excellent client service.

Working Conditions

• This is a non-exempt position which complies with alternative work schedule when applicable;
• This position may require mandatory overtime as deemed appropriate by management;
• The office is that of a highly technical company supporting a paperless environment;
• Travel may be required;
• This work environment is fast-paced and accuracy is essential to successful task completion;
• Travel may be required;
• Requires extended periods of computer use and sitting

Benefits: Medical, Dental, Vision, HSA*, PTO, 401k, Company observed Holidays

Individuals seeking employment at Aspire General Insurance Services LLC are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation in accordance with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

*dependent on plan(s) selected

Compensation may vary based on several factors, including candidate's individual skills, relevant work experience, location, etc.