Sr. Employee Experience Partner

Position Description :

Home Run Inn Pizza is looking for a Sr. Employee Experience Partner to play a key role in supporting HR operations across our restaurants and food production facilities. This role serves as a hands-on partner for our teams, ensuring compliance, driving employee engagement, and fostering a positive work culture. The ideal candidate is a proactive problem-solver, skilled communicator, and enthusiastic about supporting both frontline and management team

This position works closely with the Director of Employee Experience and other key leaders and managers in the organization to support day-to-day HR functions.

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Location : Onsite Woodridge, IL

This position follows a Monday-Friday work schedule based out of our Woodridge, IL office. Monday-Friday 8 : 30am-5pm, but must be flexible adjusting hours and working weekends based on business needs.

Travel to restaurant and manufacturing locations (within Chicagoland) is required based on business needs.

Occasional flexibility to work additional days onsite or weekends may be required to support special projects, team initiatives, or peak business needs.

Reports to : Director of Employee Experience

Key Responsibilities :

Employee Relations & Engagement

Serve as the first point of contact for employee questions, concerns, and conflict resolution. Conduct thorough and impartial investigations, ensuring fair and consistent HR practices. Act as a trusted coach and escalation point for complex employee relations matters.

Foster a highly engaged and motivated team culture by proactively identifying opportunities to enhance the employee experience. Partner with leaders to address challenges, share insights on retention trends, and recommend strategies to strengthen engagement and reduce turnover.

Implement HR programs that support the overall mission and strategy of the company.

Compliance & HR Operations

Maintains knowledge of trends and changes in Human Resources legislation, and conveys local, state, and federal laws to maintain compliance.

Manage HR documentation, file audits, and assist with policy updates.

Coordinate unemployment claims and respond to audits.

Collaborate with payroll team to ensure smooth pay cycles and timekeeping compliance.

Support OSHA, FMLA, EEO, and ADA compliance across all locations.

Recruiting and Onboarding Support

Ensure hiring managers are properly trained on all talent acquisition processes and practices. Partner with in-house recruiter to drive best results. Collaborating on job descriptions and serving as a backup or resource as needed during high-volume or special hiring efforts.

Assist with Onboarding processes (such as pre-employment screenings and E-Verify compliance) and occasionally conduct orientations.

Training & Development

Oversee talent development and conduct compliance training; including new manager training, policy update / awareness training, sexual harassment prevention.

Provide guidance to leaders across the company on coaching and performance management.

Additional tasks assigned by manager.

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Qualifications :

Bachelors degree in Human Resources, Business, or related field (or equivalent experience).

7+ years of progressive HR experience, preferably multi-site support.

Experience in food service, hospitality, or manufacturing preferred.

Solid understanding of employment laws and HR best practices.

Bilingual (English / Spanish) is highly preferred.

Ability to travel regularly to locations across Chicagoland.

Excellent interpersonal, organizational, and communication skills.

Proficient in Microsoft Office Suite and HRIS systems (e.g., Paylocity, or similar).

PHR or SHRM-CP Certification preferred

Home Run Inn isnt just a place to work its a Chicago original with deep family roots and an exciting future ahead. Born from a small tavern on Chicagos South Side in 1947, Home Run Inn has grown into one of the citys most beloved pizza brands, still family-owned and operated after more than 75 years. Every pizza carries a piece of that legacy made with the same all-natural ingredients and passion that started it all. As we continue to expand, were looking for team members who want to be part of something special : a company that values family, takes pride in its craft, and is driven to share Chicagos favorite pizza with more communities across the country. Joining Home Run Inn means joining a proud tradition and helping shape its next chapter.