Health Care - Front Desk

Job Description:


We are seeking a friendly, organized, and reliable Front Desk Receptionist to join our team! As the first point of contact for our patients, you will play a key role in creating a positive experience from the moment they walk through the door or call our office.

Responsibilities:

• Greet and check patients in and out in a courteous and professional manner
  
  
• Answer incoming phone calls and respond to inquiries or route calls appropriately
  
  
• Schedule, confirm, and reschedule appointments using our scheduling software
  
  
• Verify and update patient information in the system
  
  
• Collect co-pays and handle basic billing or insurance questions
  
  
• Maintain a clean and organized front desk and waiting area
  
  
• Communicate with clinical staff to ensure smooth patient flow
  
  
• Handle administrative tasks as needed (e.g., filing, scanning, email)
  
  

Qualifications:

• High school diploma or equivalent required
  
  
• Previous front desk, receptionist, or customer service experience preferred (medical or dental office a plus)
  
  
• Strong communication and interpersonal skills
  
  
• Excellent time management and organizational abilities
  
  
• Comfortable working with scheduling and patient management software
  
  
• Positive attitude and team-oriented mindset