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Quality Control Manager
Quality Control ManagerDevon Industries Inc. • Oklahoma City, OK, US
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Quality Control Manager

Quality Control Manager

Devon Industries Inc. • Oklahoma City, OK, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

POSITION SUMMARY : This position requires extensive travel to support operational and client needs. Reporting to the Manager of Installation Services, the Quality Control Manager (QCM) serves as a subject matter expert and primary point of contact to ensure store readiness for client openings. The QCM provides full oversight of assigned installation teams, fosters strong customer relationships, delivers hands-on training on equipment usage, and resolves post-installation or remodel issues—all to uphold the highest standards of quality and client satisfaction.

ESSENTIAL JOB FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO :

  • Manage, organize and oversee duties of national installation teams.
  • Manage and schedule timely rental equipment arrival to jobsite to help teams efficiently complete workload.
  • Serves as an information conduit between directional leadership team of installation, Installation Teams, Sales Team, and Customers.
  • Serve as the onsite Supervisor in the absence of an onsite Supervisor, as business dictates.
  • Ensure and continuously review budgets are being met
  • Provide hands-on training to clients on the proper operation of installed equipment.
  • Perform site inspections to confirm accurate equipment placement and compliance with quality control standards.
  • Serve as the primary contact for store openings and warranty-related service requests.
  • Be present onsite during store openings to conduct final quality inspections and ensure operational readiness.
  • Monitor craftsmanship to ensure all work aligns with manufacturer guidelines and Devon’s quality standards; give feedback to Installation teams as needed.
  • Mentor and support Road Crew Supervisors and their crews through ongoing training and professional development.
  • Works as an OSHA and safety champion to enforce policy and industry safety standards maintaining a safe and compliant work environment.

SKILLS AND EXPERIENCE :

  • 1–3 years of hands-on, supervisory experience in automotive services product installation.
  • Proven track-record of quality construction methods, materials, and principles of project management.
  • Possession of a valid driver’s license and ability to meet vehicle insurance eligibility requirements.
  • Strong organizational and time-management skills, with proven ability to perform effectively in fast-paced environments.
  • Capable of working independently with minimal supervision, as well as collaboratively within a team setting.
  • Knowledge of quality assurance practices in the Automotive services industry and health and safety regulations.
  • Willingness and ability to travel extensively as required by the role.
  • Must possess or obtain international travel documents.
  • Proficient in basic math, reading, and writing comprehension
  • Flexible work from home options available.

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