Senior Web Engineer, Customer Experience

Job Description

Job Description

Who we are

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.

Who you are

We are looking for a Senior Web Engineer to join our Customer Experience application development team and contribute to the next step function growth phase. As a member of the engineering team, you will have the opportunity to design and build systems and features from the ground-up, have a big role to play in defining the direction of our product and mentor other engineers.

The ideal candidate will have a product-oriented mindset with a passion for technology and customer satisfaction. This engineer will play a critical role in the company's success by ensuring that software development efforts are aligned with customer needs and contribute to the company's overall growth and profitability. This is a unique opportunity to build an end-to-end mobility platform that supports high throughput locations, aviation, fleet management and other use cases impacting the everyday experience of millions of people. Specifically, we want to mature our observability, analytics, reporting, and visualizations.

We'd like to re-imagine the end-to-end experience for internal and external users alike. For internal users we need to streamline workflows and surface timely and context-relevant insights. For external users, we want an easy, fluid experience that supports both remote and on-premise workflows – be that at the parking lot, gas station, carwash, or fast food drive-thru.

If you are energized by the mission to empower our customers to harness time through remarkable mobility products, this role is for you. We operate in a fast-paced, challenging, and fun environment! We work together as one team to deliver on our commitments. We challenge the status quo every day, internally and externally.

What you'll do

• Design, implement, and maintain the frontend systems that make up the Metropolis parking and mobility platform.
• Collaborate with product managers and designers to model and understand real world problems in our UX.
• Be a key part of the entire development lifecycle, including ideation and identifying requirements.
• Moderate technical discussions, evaluate new techniques, and ensure our platform is constantly evolving and improving.
• Leverage best practices in automation testing and deployment to enable rapid iteration and launch of new features.
• Help build a culture where bugs and mistakes in production are treated as opportunities to improve the platform.
• Mentor junior engineers ensuring appropriate use of UI frameworks and component libraries.

What we're looking for

Preferred Qualifications

Our Stack

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $130,000.00 USD to $200,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and / or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite

Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.