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Branch Manager
Branch ManagerTIDEWATER FLEET SUPPLY • Hampton, VA, US
Branch Manager

Branch Manager

TIDEWATER FLEET SUPPLY • Hampton, VA, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Branch Manager

The individual in this position should be competent, experienced, personable, a problem solver, reliable, ethical, and able to adapt to the pressures of effectively managing its branch and daily tasks.

Responsibilities

  • Direct all operational aspects including delivery, warehouse operations, customer service, human resources, administration and sales.
  • Assess local market conditions and identify current and prospective sales opportunities.
  • Assisting to develop forecasts, financial objectives and business plans
  • Meet goals and metrics as set by Management.
  • Manage budget and allocate funds appropriately
  • Bring out the best of branch's personnel by providing training, coaching, development and motivation
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Share knowledge with other branches and teammates on effective practices, competitive intelligence, business opportunities and needs
  • Address customer and employee satisfaction issues promptly
  • Adhere to high ethical standards, and comply with all regulations / applicable laws
  • Network to improve the presence and reputation of the branch and company
  • Stay abreast of competing markets and provide reports on market movement and penetration

Physical Demands and Working Conditions :

  • Exerting up to 50 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
  • Stooping, crouching, reaching, standing, and walking are occasionally required.
  • Talking, hearing, and seeing with close visual acuity are frequently required.
  • Keying data is repetitive motion and is frequently required.
  • The position is not substantially exposed to adverse environmental conditions.
  • Occasional exposure to other worksites that require personal protective equipment.
  • Driving to customers locations and branches is required.

    • Skills, Knowledge, and Abilities :

  • Ability to coach employees and management through complex emotional issues
  • Strong organizational, time management and customer service skills
  • Strong attention to detail and strong leadership skills
  • Proficiency with Microsoft Office
  • Excellent communication skills (negotiating, developing, disciplining, public speaking etc.)
  • Excellent interpersonal skills (building team, influencing culture, informing employees, consulting with clients)
  • Exercise discretion and independent judgment
  • Ability to maintain a positive and professional presence in the workplace

    • Requirements

  • The individual must be able to assign and direct all work performed in the assigned branches and to supervise all areas of operation.
  • They must manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation.
  • The person will have a hands-on approach and will be committed to the expansion and success of the business.
  • Implements strategies that increase productivity and enable sales targets achievement.
  • Proven branch management experience in the Heavy-duty Parts industry or similar role is required
  • Sufficient knowledge of modern management techniques and best practices.
  • Ability to meet sales targets and production goals
  • Familiarity with industry's rules and regulations
  • Results driven and customer focused
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