The Components Performance Analyst is responsible for monitoring analyzing and improving operational performance within the Component organization. This role ensures efficiency cost-effectiveness and service reliability by interpreting key performance indicators (KPIs) identifying performance gaps and supporting data-driven decisions to enhance productivity turnaround time and customer satisfaction.
Job duties and Responsibilities
Collect validate and analyze performance data related to component repairs TAT (Turnaround Time) workflow efficiency and cost drivers.
Develop and maintain dashboards reports and metrics to measure shop performance and forecast trends.
Identify process bottlenecks and propose corrective actions to improve efficiency quality and resource utilization.
Support capacity planning and workload balancing using data insights.
Track vendor and internal shop performance against established SLAs quality and delivery targets.
Prepare periodic performance review presentations for management and customers.
Collaborate with Engineering Production Quality and Supply Chain teams to evaluate process changes and improvement initiatives.
Support the implementation and monitoring of Continuous Improvement (CI) projects.
Ensure data accuracy report standardization and adherence to MRO documentation and performance reporting guidelines.
10
Conduct root cause analyses on performance deviations and recommend preventive actions.
11
Develop and update procedures that define the standards of the component business.
12
Maintain information updated into platforms and systems related to the business standards.
13
Perform the customer evaluation survey periodically and its summary report for internal analysis.
Decision Discretion
Decisions made by this role that do not require approval. (This does not bypass the need for communication)
Defining reporting structures dashboards and analytical methods used for internal reporting.
Prioritizing data collection and analysis tasks based on operational priorities.
Communicating operational insights alerts and performance trends to internal stakeholders
Recommending immediate corrective measures for data accuracy and process monitoring.
Coordinating directly with departments to obtain or validate operational data.
Decisions that will require approval. (Proposals)
Implementation of process changes or workflow redesigns affecting multiple departments.
Definition or modification of key performance targets and metrics (KPIs).
Allocation of resources budget changes or technology investments.
Approval of performance improvement projects with cost or schedule impact.
External communication or reporting to customers vendors or regulatory bodies.
Key Interactions
Internal
Departments or Job Titles
Purpose
Production & Planning
Coordinate performance data and turnaround forecasts
Engineering
Support technical analysis related to performance issues or component reliability.
Quality Assurance
Align performance tracking with quality standards and audit requirements.
Supply Chain / Purchasing
Analyze supplier and vendor performance related to parts and turnaround.
Finance / Cost Control
Support cost-efficiency analysis and performance-based budgeting.
Leadership / Management
Present performance results and strategic improvement proposals.
External
Businesses or Organization
Purpose
Customers
Provide performance summaries KPI updates and improvement insights as part of contractual obligations or service reviews.
Support the conduction of feedback sessions as a result of the customer service evaluation.
Vendors / Subcontractors
Evaluate vendor performance and collaborate on turnaround and quality improvement.
Regulatory or OEM Representatives
Support audits and reporting requirements as requested.
Job Profile
Required
Desirable
Academic Requirements
Business or Engineering
Masters degree MBA or similar
Lean Six Sigma Certification
Languages
English
Spanish
Special Licenses
N / A
Previous Experience
2-year experience on similar areas
Use of tools (technology specialized equipment etc.)
Visual presentation and presentation techniques
Negotiation skills
Strategic planning
Achievement and Action Achievement Orientation; Concern for Order; Quality and Accuracy; Initiative & Information Seeking
Helping and Human Service Customer service orientation; Interpersonal understanding
Impact and Influence Organizational Awareness; Relationship building
Cognitive Analytical thinking; Conceptual thinking
Personal Effectiveness Self-control; Self-confidence; Flexibility; Organizational commitment
Managerial - Teamwork and cooperation; Developing others; Team Leadership; Directiveness : Assertiveness and use of positional power
Creativity - Generating Ideas; Critical Thinking; Synthesis / Reorganization; Creative Problem Solving
Enterprising - Identifying Problem; Seeking Improvement; Gathering Information; Independent Thinking; Technological Savvy
Integrating Perspectives - Openness to Ideas; Research Orientation; Collaborating; Engaging in Non-Work-Related Interests
Forecasting - Perceiving Systems; Evaluating Long-Term Consequences; Visioning; Managing the Future
Managing Change - Sensitivity to Situations; Challenging the Status Quo; Intelligent Risk-Taking; Reinforcing Change; Recognizing and rewarding those who take initiative and act in a creative manner
Location
Note : Please indicate the location where the position would develop its functions.
Location
Dallas TX
Required Experience :
IC
Key Skills
Accomodation,Legal Operations,Cement,Data Analysis,Architecture
Employment Type : Full-Time
Experience : years
Vacancy : 1
Components Performance Analyst • Irving, Texas, USA